Gowthami. K No. **/** Angamuthu Naicken Street,
Mobile No: 770-***-**** Royapettah,
E- mail: ******************@*****.*** Chennai – 600 014
Objectives
To obtain a challenging career in an organization that provides me an opportunity to use my skills, learn new technologies and contribute to the development of organization with impressive performance.
Summary
Good knowledge in Software Development Life cycle (SDLC) and Software Testing Life Cycle (STLC).
Good knowledge in SDLC Models, Test Types and Test Design Techniques.
Good knowledge in all phases of software testing, Test Design and Test Closure.
Good knowledge in generating Test Scenarios.
Good knowledge in writing the test cases and batch test execution.
Good knowledge in Defect Reporting, Defect Tracking.
Good knowledge in Selenium and Test Automation Process.
Good experience in Java Programming.
Good communication skills and ability to learn new technologies and process.
Education
Qualification
Name of Institution/College
Year of Passing
Percentage
B.Sc - Computer science
Guru Nanak College
2016
75%
HSC
Children’s Garden Hr Sec School.
2013
65%
SSLC
Children’s Garden Hr Sec School.
2011
75%
Certifications
Completed Certification in HTML at AXIOM centre
Certified Software Testing – Automation at TESTLEAF centre
Technical Skills
Programming Languages
C, C++, Java
Testing Types
Functional Testing and Automation Testing
Scripting Languages
HTML
Database
SQL
Technical Tools
Jira, Selenium, Eclipse IDE
Professional Experience
Organization Name: Zealous Services
Designation: Customer Support Executive
Duration: Mar-2018 to Jan 2020
Project: CRUISE DOWNSALE
Roles & Responsibilities:
Played my role as a customer support for the US clients for their requirements for the benefits of their needs like loan, credit cards, etc via Emails, Calls and requests made.
Will approve their requests for loans and precede it to the next level.
Received Customer Excellence Award for the year 2019.
Maintained 100% quality in terms in production.
Provided extended and quick support.
Personal Details
Father’s Name : V. Krishnan
Date of Birth : 02.09.1994
Gender : Female
Religion : Hindu
Nationality : Indian
Languages Known : English, Tamil
Declaration
I hereby declare that the progression accomplished above is true to the best of my acquaintance and conviction. If appointed, I will work to the best of my ability and to the entire satisfaction of my suspensions.
Place: Chennai K.Gowthami