Customer Service Los Angeles
Resume:
Elena Villanueva
***** ******* ****., *******, ** 90650
*****************@*****.**.
OBJECTIVE Seeking a position where I am able to perfect my skills that I have learned from previous employment as well as to learn new things and help grow the company.
SKILLS & ABILITIES
● Bilingual: English/ Spanish
● Strong communication skill
● Outstanding customer service
● Service oriented
EXPERIENCE
Cash Handling
● Determine charges for services requested, collect deposits of payments, or arrange for billing
● Receive payment by cash or check and make weekly bank deposits
● Issue receipts, refunds, credits, or change due to customers
● Handle large sums of money
● Establish or identify prices of goods and tabulate bills Stocking
● Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities
● Mark stock items using identification tags, stamps, electric marking tools, or other
● Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary
● Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions
● Stock/re-stock, pull and label merchandise
Janitorial/Housekeeping/ Laundry
● Clean windows, glass partitions, or mirrors, using soapy water or other cleaners and sponges
● Requisition supplies or equipment needed for cleaning and maintenance duties
● Dust and polish woodwork, furniture, metal surfaces, and equipment
● Clean restrooms, wash floors, disinfect fixtures, polish mirrors, and fill dispensers
● Mop floors, vacuum carpets, and pick up paper and other debris
● Empty wastebaskets and transport other trash and waste to disposal areas EMPLOYMENT
Housekeeper, Elena’s Cleaning Service, Norwalk, CA 01/2009 to Present Security, ABM, Los Angeles, CA 05/2006 to 01/2009
Cashier, McDonalds, Long Beach, CA 03/2005 to 05/2006 Laundry 02/2018/2021
EDUCATION
Locke High School, Los Angeles, CA General Education
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