C++ Customer Service

Hamdy Hassan

****************@*****.*** 707-***-**** Benicia, California

Education

University of California Davis

Diablo Valley College

A.S. Computer Science May 2024

GPA: 3.959

Al-Azhar University June 2005

B.S. Pharmaceutical Sciences

GPA: 3.8

Certificates and Additional Education

• CodePath Web Development Certificate.

• LinkedIn Learning: Learning C++ Certificate of Completion. Skills

• Programming Languages: C++, Python, HTML5, CSS, JavaScript.

• Working knowledge of business software applications (Word, Excel, PowerPoint)

• Languages:

o English (fluent)

o Arabic (Native speaker)

Experience

Computer Literacy Teacher Assistant August 2021-December 2021 Diablo Valley College, Pleasant Hill, California

• Collaborated with the Professor to grade the completed assignments.

• Assisted in grading and providing feedback on completed assignments.

• Maintained organized records of student progress and performance. Assistant Store Manager March 2019-December 2020

Walgreens, Pleasanton, California

• Training new employees, supervising staff, and providing feedback on performance.

• Resolving customer complaints and interacting with customers to create a welcoming environment

Pharmacy Manager. March 2006 – February 2017

Al-Karma Pharmacy, Cairo, Egypt

• Effectively managed daily tasks, including purchasing, inventory monitoring, sales analysis, and problem-solving, all while ensuring the achievement of business objectives.

• Implemented efficient scheduling and training programs to enhance staff performance and customer service levels.

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