Los Angeles Community Manager
Resume:
Tama T. Garner
****.******@*****.***
Los Angeles, CA
Proactive and goal-oriented Property Management professional with 8 years of dedicated experience in luxury residential management. Skilled in optimizing operational efficiency by enhancing resident services, streamlining administrative processes, fostering a sense of community, and ensuring thorough employee training. Seeking to advance career within the Mill Creek portfolio of communities as the Community Manager of Axis. Experience
Axis (Mill Creek) Los Angeles, CA
Assistant Community Manager Oct. 2022 - Present
Trained 3 new leasing consultants
Oversaw duties of all leasing consultants: tour schedule, application processing, and move-ins
Handled resident request and complaints
Completed all community FMOs in accordance with Mill Creek policies and procedures
Performed Accounting Month End.
Assisted with variance reporting, CCF, and budget reforecasting
Completed weekly community leasing report and market survey report
Processed invoices through Entrata
Assisted maintenance staff with prioritizing work orders and make-readies
Processed all payments and managed community delinquency Blossom Plaza (Forest City/Brookfield Properties/Mill Creek) Los Angeles, CA Leasing consultant 2016 - 2018, 2019 - 2022
Successfully met occupancy stabilization goals for a 237-unit community within 12-month lease up timeline
Maintained monthly occupancy goal (96%) as sole leasing consultant for 183 market rate apartment homes
Managed social media platforms for community with an emphasis on Instagram Marketing
Drafted community-wide notices consistent with Mill Creekâs standard for professionalism The Met (Forest City/Brookfield Properties) Los Angeles, CA Leasing Consultant 2018 - 2019
Assisted with training new leasing consultants on the management software systems and leasing strategies
Guided prospective residents through the leasing process by developing streamlined process
Planned and hosted all resident events with the goal of fostering a sincere sense of community GP Angels Financial Los Angeles, CA
Office Manager 2010 - 2016
Increased collections on delinquent accounts resulting in a 40% increase in profits
Established and maintained Human Resources department by ensuring accurate employee record keeping related to salary increases, company tax deductions, garnishments, benefits, payroll exemptions, and W-2 withholdings
Prepared federal and state income tax returns, guaranteeing maximum refunds within state and federal law
Secured 75 new clients within first two months of employment, generating $35k in additional revenue
Analyzed client financials to draft budget statements designed to maximize cash flows
Supervised 50+ employees with an emphasis on training and mentoring
Generated daily financial reports to confirm company-wide performance was consistent with owner goals Additional Information
Proficient in QuickBooks, Microsoft Office, Outlook, One-Site, Entrata, Anyone Home, Lease2Lease, SoCi, BlueMoon, Flex, Rent Plus, Onesite, Yardi.
Extensive Fair Housing training & resident conflict resolution
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