P C Customer Care

RESUME

KALAIARASI.B.V ************@*****.*** NO:*1/62,Bajanikovil backside street, choolaimedu,Chennai-94. Phone: 956-***-****.

Objectives

To be an effective part of the company by keeping myself updated in the field and to work for an organization that will support my growth along with its own.

Education

Area

Percentage

SSLC

P.C.K.G.SEC.SCHOOL

2011

KODAMBAKKAM

81%

Higher Secondary

P.C.K.G.HR.SEC.SCHOOL

2013

KODAMBAKKAM

65%

Bachelor Degree

BBA SHRI Krishnaswamy

Collage For Women’s

2016

ANNA NAGAR

71%

Skills

Area Of Interest

Class

Typing

Lower

I Class

TALLY ERP 9 +GST

CERTIFIED

DRA

Debt Recovery Agent

IIOBF

EXPERIENCE

4 Years Experience in Cedar Business Solution Work in HDFC Recovery Two wheeler, personal loan Process Money Collections.

2 Year Experience in Emerald Business Solution Work IN SBI Recovery, ICCI Personal loan Process Money Collections

6 Year Experience in Bridge Academy Solution

Work in accounting executive (purchase, payments, sales,receipts)

1yrs & 6Months Experience in KUN HYUNDAI SERVICE CENTRE

Work in Customer Care Executive CCE

Roles and Responsibilities:

BANK TELLER, CEDAR BUSINESS SOLUTIONS

Aug 2017 -2020 SEP

Tracing, Managing Team, Good Communicate to Customer, Hard Work to Company

Conduct Regular meetings, Ability to use Microsoft Office tools Excel, Word, Power point

Develop good rapport and liaison with other departments (Credit Card dept, Finance, Legal, Credit Admins relative to any recovery process or activity

Adopt proper records management principle as defined by the bank in terms of upkeep and filing of documentation

Collect The Customer Payment and End of The EOD Closing the Account Receipt Deposit to Agency / Bank

ACCOUNTANT, BRIDGE ACADEMY SOLUTIONS

JAN 2021 -2022 SEP

Manage all accounting transactions and prepare budget forecasts

To publish financial statement in time

Handle monthly, quarterly and annual closings

Reconcile accounts payable and receivable

Ensure timely bank payments

Compute taxes and prepare tax returns

Manage balance sheets and profit/loss statements

Audit financial transactions and documents

CUSTOMER CARE EXECUTIVE,KUN HYUNDAI SERVICE CENTRE

OCT 2022-2023 MAR

Develop and maintain a strong relationship with the dealers and other departments

To Maintain Post service follow team handling the last three month of rating maintained a proper satisfaction of the customer feedback

Daily Report of Attributes of grade level of a service advisor and service quality

Complaints closing proper communication with customer a respective manner to sent a apology mail

Appointment mail to fix to rectify a proper required queries due to service

DCX at the rate of after delivery the vehicle proper call from cce to customer asked for service satisfaction

Maintaining an excellent working relationship with our clients and providing exceptional customer service through direct contact or phone calls

Project:

Internship Under Went in Max (Anna Nagar) For 1month In Order to Learn the Various Aspect of Training and Development in Hr. Department.

Department At Max Retail Division Life Style International Pvt Ltd

Activities

ROTARY CLUB

Certificate Of Participation World Largest Human National Flag Formation

Organized By Rotary International District

Strength

Good Communication Skills

Ability To Work in a Team

Organizational Skills

PERSONAL INFORMATION

Name: KALAIARASI.B. V

Father Name: Veeraraghavan. K

Mother Name: Bhuvaneshwari. V

Date of Birth: November 29,1995

Gender: Female

Spouse name

Marital Status: married

Nationality: Indian

Known Languages: Tamil and English

Permanent Address: #11/62, Bajani kovil backside street, choolaimedu,Chennai-94

Hobbies: Volleyball, koko, music

DECLARATION

There by declare that all the information stated above are true and correct to the best of my knowledge and belief.

DATE: SIGNATURE:

PLACE:

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