Human Resources Customer Service

JODI WINDLE

****.*********@******.*** 623-***-**** Apache Junction, AZ 85119

Summary

I am a driven, loyal and dedicated individual who has a great deal of ambition. I have experience in the Human Resources industry, love to learn new things, and am always up for a challenge. I get along well with others, while working efficiently on my own. I am seeking a position where I can develop and excel while giving by best to an employer.

Skills

Excellent Communication

Problem-solving

Leadership

Building Relationships

Proficient in Microsoft Word, Excel, PowerPoint

Experience

Inside Sales Manager Power Rep Marketing Group - Apache Junction, AZ 02/2012 - Current

Enter all sales opportunities in SalesForce as well as maintain SalesForce

Enter sales opportunities in AutoQuotes

Handle all accounting for the company to include reconciliation of bank and credit accounts, expenses, insurance and review commission reports.

First Grade Teacher Desert Heights Charter School - Glendale, AZ 07/2011 - 01/2012

Develop lesson plans, instructional materials and provide individualized and small group instruction to adapt curriculum to the needs of each pupil

Evaluate pupil's needs for academic and social growth, and communicate regularly with parents regarding each student's progress

Maintain excellent classroom management skills and an ability to keep students on task

Second Grade Teacher Imagine Schools at Rosefield - Surprise, AZ 07/2007 - 05/2010

Planned, taught and assessed lessons and activities based on AZ State Standards

Expert communication skills and build a strong bond with students, parents and colleagues to inspire a shared commitment to quality education

Deeply committed to improve children's lives and continuously strive to lead by example

Leader of and trained in Kids At Hope program for entire school

Responsible for school functions and awareness

Responsible for Red Ribbon Week and Character Week on Character committee

Teacher Valley Childcare and Learning Center, Lead Pre-School - Phoenix, AZ 02/2005 - 12/2005

Taught daily curriculum, instilled classroom and behavioral management for children ages 2.5 to 3 yrs

Excellent communication skills as well as resolving conflict and problem-solving skills with children and parents

Customer Service Associate Aerotek, Inc - Phoenix, AZ 08/2004- 02/2005

Maintained payroll and administered benefits for 120 contractors

Excelled in customer service and building relationships with contractors

Managed problem-solving/conflict resolution skills

Corporate Benefit Administrator ThyssenKrupp Materials, NA Inc - Detroit, MI 03/2002 - 03/2004

Coordinated and managed company benefit department to include administering the U.S

And

Canadian benefit package as well as analyzing bills, creating human resource policies and researching new projects

Created, implemented, and developed the company retirement program, COBRA, life insurance, and STD/LTD procedures within organization

Increased and improved customer service/employee relationships by 30% within six months; over 60% within first year of employment

Executive Assistant/Human Resources Motion Control Corporation - Farmington Hills, MI 03/2001 - 03/2002

Created and implemented New Hire procedure for automotive supplier

Assisted the President, V/P, Finance Manager and Corporate Lawyer on administrative projects

Human Resources Assistant L & W Engineering Co - Belleville, MI 09/2000 - 02/2001

Responsible for implementation of benefits, unemployment, new hire orientation, 401(k) issues

Assisted the Human Resources Director, Benefits Coordinator on various generalist projects

Administered, evaluated, and collected results of various surveys for the organization

Customer Service Associate Aerotek, Inc - Flint, MI 02/1999 - 06/2000

Maintained payroll and administered benefits for 200+ contractors

Directly involved in recruiting, training and development of Customer Service Associates and

Administrative Assistants

Excelled in customer service and building relationships with contractors

Education and Training

Arizona State University Phoenix, AZ 05/2008

Master's: Special Education

Central Michigan University Mt. Pleasant, MI 01/2008

Bachelor's of Science: Business Administration

The American College in London London, England 08/1996

International

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