PROFILE STATEMENT:
Motorcycle Technician seeking position to positively impact customer outcomes and Service Department results while learning and growing in my chosen profession.
EDUCATION QUALIFICATION:
Motorcycle Mechanics Institute (MMI) – Orlando, FL Certificate of Completion: Motorcycle Technician Specialist
Graduation: 7/21/2023
Motorcycle Technician Prerequisite (MTP)
Training included 450 hours in the following subjects:
Engines, Transmissions, & Precision Measurement
Chassis, Suspension, & Final Drive
Electrical Systems
Vehicle Maintenance
Engine Troubleshooting & Noise Diagnosis
Electrical Diagnostics
Factory Authorized Suzuki Training (FAST)
Training included 300 hours in the following subjects:
FAST Module 1– Intro to Service Network and Suzuki History
FAST Module 2 – Engine and drive train troubleshooting, daig., & repair
FAST Module 3 – Electrical Systems
FAST Module 4 – Fuel Systems, Periodic Maintenance, & PDI processes
Yamaha YamaPro
Training included 300 hours in the following subjects:
YamaPro Module 1 – Service Management Procedures, Advanced Electrical Diag., EFI Systems
YamaPro Module 2 – Suspension Systems, Motorcycle/Off-Road Periodic Maintenance
YamaPro Module 3 – Snowmobile & ATV/SxS Service Technology
YamaPro Module 4 – Personal Watercraft & Generator Service Technology
J.P. McCaskey High School, Lancaster, PA Diploma
PROFESSIONAL EXPERIENCE:
AutoZone, Orlando, FL Sales Associate 10/2022 – Present
Responsibilities: Greet customers and determined their wants and needs. Recommend merchandise based on individual requirements. Provide advice to customers regarding particular products or services and advise customers on utilization and care of the merchandise. Answer customers’ questions and address concerns. Assist in display of merchandise. Maintain sales records for inventory control. Maintain a clean and safe store at all times.
PERSONAL SKILLS:
Written & Verbal Communication Skills
Entry Level Diagnostics Training
Mechanical Aptitude
OSHA Certified
3 Years of Hands-On Experience on motorcyles
Capacity to Quickly Adopt New Technology
Attention to Detail
Problem Solving
Analytical Thinking
Learn & Perform Complex Tasks
Adaptability and Flexibility
AWARDS & CERTIFICATIONS:
Metric Programs Assessments & Training
Yamaha Five-Star Videos
MMI Student of the Course: (list out the courses by name – see transcript)
MMI Director’s List: (list out the courses by name – see transcript)
MMI Perfect Attendance – Not to be put on until final resume
MMI Excellent Attendance - Not to be put on until final resume
PROFESSIONAL TOOLS:
Basic Tool Set