Customer Service Assistant Manager
Resume:
KANOSHIA STANFORD
Customer Service, Management, Environmental,etc…
Pascagoula, MS 39581
***************@*****.***
Have experience in various fields. Very ambitious able to multitask passionate about working. Willing to relocate to: Jackson County, MS - Grand Bay, AL - Mobile, AL Authorized to work in the US for any employer
Work Experience
Doordash Driver
DoorDash-Mobile, AL
April 2018 to Present
Pick up orders and deliver them to the customer in a timely fashion. Environmental Technician
Waste Management-Mobile, AL
December 2020 to July 2022
Respond to chemical spills ( oil, gas, foam)
Drive forklift
Pack and label chemicals
Manage waste
Clean tools and equipment that has been exposed to hazardous materials. Debris Monitor
Tetra Tech-Foley, AL
August 2020 to November 2020
Monitor the collection of debris.
Key Holder
Dollar General-Mobile, AL
February 2020 to April 2020
Open and close store
Assist customers
Stock shelves and maintain cleanliness
Make bank and postal drops
Assistant Manager
Clarks-Mobile, AL
July 2018 to February 2020
*Assist manager in maintaining store operations and paperwork
*Cashier work
* Check in vendors
Customer Service Representative
Alorica-Saraland, AL
October 2016 to May 2018
Assist customers with the basic necessary knowledge to work through technical issues to their mobile devices. Take payments, assist with making orders, notate the issue and how I resolved it. Provide excellent customer care by delivering awesome customer service. behavioral aide
AltaPointe-Fairhope, AL
August 2014 to October 2016
Monitor activities and behavior of consumers and document them in a timely manner. assistant manager
cefco convenience-Fairhope, AL
July 2010 to November 2013
My duties here consist of maintaining a clean safe store. I monitored several employees to assure they followed procedure. I stocked the coolers did inventory stocked shelves and if needed approach thieves in a courtesy manner.
Cashier
A1 convenience-Prichard, AL
November 2011 to March 2013
Serve customers in a timely manner while being observant to assure a safe clean shopping experience. Train new hires
Stock
Assistant Manager
McDonald's-Mobile, AL
January 2008 to September 2011
I managed several employees at a time to assure accuracy of orders to be prepared in a timely manner. I also projected food cost/loss at the end of shift. Close and opening of shifts along with handling bank drops.
Education
High school or equivalent in General studies along with Biology John L Leflore Preparatory Acad - Mobile, AL
August 1993 to June 1997
Skills
• Retail Sales (4 years)
• Cashier (10+ years)
• Customer Service (10+ years)
• Call Center (3 years)
• Customer Care (10+ years)
• CSR (10+ years)
• Customer Support (10+ years)
• Hospitality (10+ years)
• Aide (10+ years)
• Computer Hardware (8 years)
• Management (8 years)
• Server (5 years)
• Data Entry (5 years)
• Word (5 years)
• Microsoft Office (5 years)
• Cash Handling (10+ years)
• Cash Register (10+ years)
• Word (5 years)
• Microsoft Office (5 years)
• Cash Handling (10+ years)
• Team Player (10+ years)
• Data Entry (10+ years)
• Cooking (10+ years)
• POS (10+ years)
• Inventory (10+ years)
• Filing (10+ years)
• fast learner (10+ years)
• Excel (5 years)
• Medical Terminology (Less than 1 year)
• Phone Etiquette (7 years)
• Team Building (10+ years)
• training (10+ years)
• Scheduling (10+ years)
• Customer Service Skills (10+ years)
• Sales (10+ years)
• Microsoft Excel (6 years)
• Inventory Management (10+ years)
• Merchandising (5 years)
• Senior Care (8 years)
• Help Desk
• Microsoft Windows
• Desktop Support (5 years)
• Front desk (2 years)
• Remote Access Software
• Technical Support (6 years)
• Leadership (10+ years)
• Food Preparation (10+ years)
• Assistant Manager Experience (10+ years)
• Driving (10+ years)
• Windows
• Computer skills (5 years)
• Call center
Certifications and Licenses
CPR certified
January 2015 to February 2017
Driver's License
driver's license in hand
OSHA
May 2019 to June 2025
Forklift Certified
April 2020 to April 2025
Forklift certified
Hazardous Waste Operations & Emergency Response Training Present
TWIC Card
2022 to 2027
Active
Additional Information
I am a very understanding hard worker. I have been caring for the elderly, handicapped, mental, and children for over 10 years. I am very passionate about what I do. When working I am very professional. I’m a hard-working dedicated employee. I have years of management skills and experience ranging from fast food to hazardous chemicals. I am a team player, but I am also a leader. I also have done volunteer work in the past. I am forklift and OSHA hazmat trained and certified. Twic card in hand!
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