Tamara Ogando
Kissimmee, FL *****
****************@*****.***
Work Experience
Clinical Data Quality Reviewer 1099
TapestryHealth-Kissimmee, FL
April 2024 to Present
Review of patients charts to make sure all fields have the correct information such as medications, diagnosis, vital signs, bowel and bladder as well as notations in patients condition and any changes that have occurred before submitting for billing.
Retention Specialist
Breezeline-Kissimmee, FL
July 2022 to September 2024
Taking incoming calls for customers about receiving new services, upgrading or downgrading current services, customer assistance, bill payments.
CNA - Certified Nursing Assistant
Avanté Group-Saint Cloud, FL
October 2021 to July 2022
Caring for the elderly in a lLTC setting bathing feeding activities weights etc. Server/Host/Busser/Food Runner
Miller's Ale House-Kissimmee, FL
April 2021 to May 2022
Running food to customers tables, greet customers at door as well as seating, bussing tables to quickly seat new coming customers in a timely manor
CNA - Certified Nursing Assistant PRN
Hamiltion Medical Staffing-Kissimmee, FL
June 2020 to May 2022
Caring for the elderly in long term care facilities where needed. Bathing, feeding, clothing, vital signs, input/output charting in EMR, POC, PCC systems.
CNA - Certified Nursing Assistant
Elite Medical Staffing-Kissimmee, FL
June 2020 to May 2022
Caring for the elderly in multiple nursing facilities as needed. Vital signs, bathing, clothing, transfers, weights, activities. Feeding as needed.
Certified Nursing Assistant/Lead Trainer/Manager
Heartland Hospice-Allentown, PA
July 2019 to May 2020
Trainer/manager of new employees on job skills needed to complete their orientation and training of charting on POC and PCC. As well as Caring for hospice patients as needed in the comfort of their homes and/or facilities: bathing, dressing, transfers with hoyer lifts and/or sit to stands. Activities as requested, spending quality time with each and everyone patients or resident, feeding if needed following care plans and documentation of all care and changes each visit Certified Nursing Assistant-CNA Supervisor /unit-office assistant Manor Care-Allentown, PA
October 2015 to July 2019
Care for the elderly dementia and Alzheimer's patients. Bathing clothing feeding vitals showing quality of Life as well as ADLs and activities, CNA supervisor overseeing/training of new employees making sure they understand laws and company policies. As well as during my 5 years with this employer I had duties involving, Office work including but not limited to, paper filing, data entry, answered phones, greeted customers/family members, assisted administrative team with admission and complaints paperwork, Warehouse Supervisor
C&S Wholesale Grocers-Bethlehem, PA
January 2016 to April 2018
Checking every truck leaves on time/on scheduled make sure every gate is closed before being released, make sure employees are at best productivity, communication with clients on resolving problems, picked orders for customers, heavy lifting, added labels to products, moved product into trailer Ect. CNA
Joseph Casey (personal home care)-Reading, PA
January 2012 to October 2015
Caring for an elderly man in his home. Feeding, bathing, clothing, vital signs, accu checks, dispensed medication, activities, and showing the Quality of Life. CNA
Sacred Heart Hospital-Allentown, PA
June 2011 to December 2012
Caring for patients in the Moss Rehab unit after under going surgery of heart, knee, or back surgery, Assisting with bathing as needed, vital signs blood sugars, meal set ups., as well as Assisting the doctor and nurses in procedures. Also assisted the therapy department in patient ROM, AD'S etc. CNA
Manor Care - Pottstown-Pottstown, PA
2007 to 2011
Caring for the dementia and alzheimers patients. Feeding, bathing, vital signs as well as assisting the nurses in procedures.
NA-CNA
Valley Manor-Coopersburg, PA
2000 to 2007
Caring for the elderly, Feeding, bathing, vital signs, clothing, activities, bed/linen changes, assisting the nurses with procedures.
Education
CNA certified
Valley Manor Nursing and Rehab
High school diploma or GED
Skills
• Hospice Care,Dementia, Alzheimers Care, Rehab Care, vitals, blood sugar exp. (10+ years)
• CNA
• Cna Certified
• Home Health
• HHA
• Certified Nursing Assistant
• Critical Care Experience
• Patient Care
• Hoyer Lift
• Meal Preparation
• Caregiving
• Nursing
• Senior Care
• Hospital Experience
• EMR systems
• Home care
• English
• Memory Care
• Medical Office Experience
• Medical Records
• Laboratory Experience
• Microsoft Word
• Epic
• ICU Experience
• Customer service
• Leadership
• Team management
• Supervising experience
• Typing
• Clerical experience
• Filing
• Forklift
• Acute care
• Hospitality
• Driving
• Restaurant experience
• Hospital experience
• Clerical experience
• EMR systems
• Typing
• Windows
• Google Docs
• Supervising experience
• Search engines
• Negotiation
• Sales
• Communication skills
• Microsoft Office
• Customer service
• English
• Phone etiquette
Certifications and Licenses
Certified Nursing Assistant (CNA)
January 2000 to May 2025
CPR
BLS Certification
Certified Medical Assistant
AED Certification
State Tested Nursing Assistant
Food Handler Certification
CNA
Driver's License
Additional Information
1. 2 years Experience of lead trainer, manager.
2. 23 years experience in CNA—LTC, Hospice, Hospitals, Home Care.