SUSAN SORRENTINO
E-MAIL: *****.**********@*****.***
PHONE: 219-***-****
**** *********** *****, ************, ** 46375
EDUCATION
August 1995 - December 1999 South Suburban College South Holland, IL Associate’s Degree
• Certified Occupational Therapy Assistant
• Dean’s List
• Presidential Scholar
• Licensure held from 1999-2002
January 1991 - Dec. 1991 John Robert Powers Modeling & Drama Chicago, IL Graduate of 1 year program
• Apparel Center Scholarship Recipient
EXPERIENCE
March 2024 - current position Westside Children’s Therapy Tinley Park, IL Registered Behavioral Therapist
• Implement direct therapy services for assigned clients and caseload (25-30 direct therapy hours per week), following programming written by BCBA
• Engage with BCBA during regular supervision sessions to ask questions and receive feedback
• Collect and record data on patient behavior, submit required documentation
(SOAP notes, etc) in a timely manner, aligned with Westside’s policies and procedures
• Develop strong relationships with the children on your caseload and strive to make every session a fun experience
• Participate in weekly team meetings with clinic’s ABA team October 2018 - February 2024 Lake Central School Corporation St.John, IN Paraprofessional
• Work with individual students or small groups of students to reinforce learning of materials.
• Monitor student work and supervise curriculum-based testing.
• Tutor and assist students with makeup work and test taking for students with IEP’s and 504’s.
• Review material with students one-on-one or in small groups.
• Supervise students in class and between classes to ensure students follow school and class rules.
• Substitute teach when needed.
August 2016 - June 2017 Milestone Therapy Highland, IN Clinic Coordinator
• Front office reception and outpatient scheduling for 15 Pediatric Therapists, including Occupational, Physical and Speech Therapies.
• Revised and streamlined entire scheduling system to make a more efficient and HIPAA compliant facility.
• Responsible for inputting and updating all client referrals and information, as well as billing and insurance.
• Acted as liaison between all clients, therapists, office personnel, referring physicians and insurance companies.
September 1998 - December 1999 Pier One Imports Lansing, IL Associate Manager
• Part of a team managing 10 employees in sales and customer service.
• Promoted to Associate Manager after 4 months as Sales Associate.
• Assigned employees to specific duties and instructed staff on appropriately handling difficult sales situations to best meet the needs of the store.
• Counted cash drawers and made deposits.
August 1997 - September 1998 Michuda Construction, Inc. Chicago, IL Administrative Assistant
• Front desk reception for established general contractor, specializing in Chicago Public School and healthcare facilities.
• Chosen as personal assistant to owner/operator, based on interpersonal and communication skills.
• Coordinated phones, scheduling, and data entry for office of eight Project Managers.
• Data entry, office paperwork and contract support for all job-site bidding and planning.
Jan. 1991 - Aug. 1997 Suburban Heights Medical Center Chicago Heights, IL Senior Receptionist
• Receptionist for the largest privately owned and operated physician and surgery center in southern Cook County.
• Promoted to Senior Receptionist after two years as navigator between all offices within the facility.
• Interacted with patients, scheduling for doctors and data entry, billing and payments in every office of facility.
• Team leader for all receptionists in Cardiology and Laboratory to make sure these offices ran smoothly.
COMMUNITY INVOLVEMENT
• MOMS Club Secretary of Schererville 2007/2008
• MOMS Club President of Schererville 2008/2009
• Home Owner’s Association Founder for the Estates of Auburn Meadows; Board Director and Coordinator 2007-2010
• Humane Society Calumet Area, Inc. 2015-present
• Lake Central Band Booster Dine-Out Fundraiser Chair 2017-2018 SKILLS
• Safety Specialist in ABA Therapy
• Guitar (42 years) and piano (3 years)
• Singer/songwriter
• Canvas and mural painter
• Interior Design (client based designer for 3 years)