Electronic Technician Telecommunications Engineer

ARMANDO GARCIA

**** ********* **** ***.*** WNY NJ 07093 • **********@*****.** • 201-***-****

Experienced electronic technician, specializing in the field of computing and network, with experience in the diagnosis and repair of laptops, desktops, monitors, printers, TV, home appliances; as well as working with clients and the satisfaction of their technical needs.

SUMMARY OF QUALIFICATIONS

• Telecommunications Engineer (5 years) graduated in Cuba

• CompTIA A+ Certification

• More than 20 years experience in electronic.

• More than 20 years of work experience in the diagnosis and repair of computers.

• More than 10 years working with Networks developing abilities and skills in diagnostic and troubleshooting issues.

TECHNICAL SKILLS

• Software: Microsoft Office, Office 365, protection software and tools for OS revision and fault detection,

Service Now, Active Directory

• Operating Systems: Windows XP, Windows 7-10-11, Mac OS, iOS, iPadOS.

• Hardware: Laptop and Desktop Intel, AMD and Apple technology, MDM devices.

Matrix, Inkjet and Laser Printers. Monitors, TVs, Home Appliances and other Peripherals.

• Electronic: Read and understand electrical diagrams and printed circuits, identification of

electronic components and verification of technical availability. Substitution of integrated circuits in

various formats. Revision and diagnosis with the use of multimeter, oscilloscope and other diagnostic

tools. Electronic soldering.

• Network: Review, installation and troubleshooting of wire and Wi-Fi network, APs; console switches and

routers to configure and remote support.

PROFESSIONAL EXPERIENCE

From June 2017 I am working in the area of IT Field Engineer like Contractor, with accounts in the labor marketplace Field Nation with 767 jobs completed and rating 4.9 (from 5), Work Market with 431jobs completed and satisfaction rating 99%. All these services done for clients in the three state areas NJ-NY-CT, with a minimum supervision, high discipline and commitment like this kind of service demand. This period of 7 years has given me skills and knowledge working in the enterprise environment of users, providing direct and remote support; I had been strengthening abilities contacting with help desk and others service companies on the way to give solution and the necessary satisfaction that always the customers have the expective to receive from service providers.

ARMANDO GARCIA • **********@*****.** • 201-***-****

SERVER REPAIR TECHNICIAN October 2013-May 2017

ZT Systems Secaucus. NJ

A Leading Provider of Server Solutions for the Precision-Fit Data Center

• My position in this place was Quality Control; I test the servers on the manufacture process with softwares that testing all hardware and the performance of HDDs, Memories and CPUs.

SUPPORT TECHNICIAN November 2010-October 2013

Western Carriers, Inc North Bergen. NJ

Western Carries is a leader in the wine and spirits industry.

• My position in this place was giving support to the LAN of the Main Building on the Night Shift

ELECTRONIC TECHNICIAN February2010-November2010

HV Repair Union City. NJ

HV Repair is a small workshop on the repair of computers and their peripherals, TVs and Home Appliances.

• First 10 months in the U.S. where I could link to my professional, dedicated in particular

to laptop repairs

Before February 2010 I lived in Cuba where I studied and worked for more than 10 years on the IT

Technology, Telecommunications and Electronic

EDUCATION AND TRAINING

TELECOMMUNICATIONS ENGINEERING 1991-2001

ISPJAE: TECHNOLOGICAL UNIVERSITY OF HAVANA Havana. Cuba

U.S EQUIVALENCY: BACHELOR’S DEGREE WES November 21, 2017

PROFESSIONAL EDUCATION

• Diploma course on motherboard and ATX power supply.

• Basic training in canon printers.

• Degree in diagnosis electronic instrumentation.

Note: Currently, I keep working like IT Field Engineer with clients that I can mention like DXC, Modis, CTS, RTG, on behalf of customer that I can mention like SAP (currently giving service at NY offices), Deciem, Commonwealth Bank of Australia, Vanguard Logistic, to only mentions some where I was giving service for a long period of time.

Bellow screen shot that show my performance records from FN and WM:

Field Nation:

Work Market:

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