Information Systems Software Development

Sushmitha Dandu

Los Angeles, California **************@*****.*** 562-***-**** https://www.linkedin.com/in/sushmitha-dandu/

EDUCATION

California State University, Los Angeles, CA, USA August 2022 – December 2023

Masters in Information Systems, GPA 3.88

Relevant Coursework: Data Warehousing, System Analysis and Design, Project Management.

Jawaharlal Nehru Technological University, India July 2013 – July 2017

Bachelor of Computer Science Engineering

Relevant Coursework: Data Structures, Object-Oriented Programming Language, Operating Systems, Software Engineering, Web Technologies, Database Management Systems(DBMS), Programming in C, C++, JavaScript.

PROFESSIONAL EXPERIENCE

LEODOESIT, Texas, USA August 2024 – Present

Software Developer Intern

Support the development, debugging, and optimization of SQL queries for efficient data management and retrieval.

Developed Interface scenarios, Message Interfaces, inbound & outbound interfaces, message types, imported IDOC’s/RFC’s and mapping into XI using IR.

Monitor database performance by tracking key metrics and identifying areas for optimization to enhance overall efficiency.

Perform regular updates, patches, and backups to maintain data integrity and ensure compliance with security regulations.

Assist end-users with query formulation, data extraction, and access issues, improving system usability and satisfaction.

Involved in Requirement Gathering, Design, Development, Configuration, Administration, problem solving and Documentation.

Worked on Incidents, Defects and Change Requests(CR) to support the project releases.

Develop interfaces using File, SFTP, RFC, IDOC AAE, SOAP-XI, JDBC, REST API Development, and SFSF adapters.

Skills and Environment: CPI(Cloud Platform Integration), Integration Builder, SLD, BPM, Adapters Proxies, Stylus Studio, SAP R/3 4.7, DB42, MS Access, MS SQL, SAP, MS Office, Windows server 2003, ServiceNow, SolarWinds.

Accenture, Hyderabad, India May 2021 – February 2022

Application Development Analyst,

Client: American Pulp and Paper Company

American Pulp and Paper Company is specialized in the production of packaging, printing papers, and cellulose fibers. Worked within the SAP integration team to streamline processes and enhance system efficiency, contributing to the successful integration of business operations across multiple divisions.

Spearheaded the design, development, and support of SAP PI/PO interfaces, optimizing data exchange and reducing integration errors by over 1500 annually.

Collaborated with global IT teams in resolving 500+ support requests within SLA, maintaining 99.99% system uptime, and reducing issue resolution time by 2 hours.

Collaborated with HR stakeholders and IT teams for requirement gathering and design integration solutions that align with business objectives. Defined integration architecture, data flows, and interface specifications for integrating SAP SuccessFactors with other systems such as SAP ERP, payroll, and third-party applications, translating these into technical documents.

Conduct unit testing, Integration testing and end-to end testing of integration scenarios to validate functionality, performance, and data accuracy. Collaborate with QA teams and business users to identify and resolve issues promptly.

Implemented best practices for error handling, logging, and monitoring within SAP PI/PO and SAP CPI.

Demonstrated expertise in System Landscape Directory activities including creating and maintaining Products, Software Components, Technical and Business Systems, and Content maintenance(Export/Import).

Utilized IDOC, RFC, SOAP, FILE(FTP/SFTP), XI, HTTP and Mail Adapters for both Inbound and Outbound processing. Expertise in Adapter Configurations and End-to-End Monitoring.

Developed PI.PO Interface Scenarios, Integration Processes, Message Interfaces, Inbound & Outbound Interfaces, Data Types, Message Types, Imported IDOCs/RFCs into PI, and Mapping Programs.

Exhibited Expertise in Adapter Framework, Adapter Configuration, Alert Configuration, Cache Monitoring, Queue monitoring and Proxy runtime.

Supplied daily Operational production support and was accessible for callout help 24/7.

Skills and Environment : Integration Builder, SLD, BPM, Adapters Proxies, Stylus Studio, SAP R/3 4.7, DB42, MS Access, MS SQL, SAP, MS Office, Windows server 2003, ServiceNow, SolarWinds.

Yash Technologies October 2017 – April 2021

Associate Consultant

Client: Sandvik Coromant

Sandvik Coromant, a global leader in cutting tools and tooling solutions, started as a Trainee and advanced to Associate Consultant. Focused on SAP integration projects, I was instrumental in aligning the company’s engineering processes with SAP integration system.

Experience in monitoring Dev, QA, & Prod systems and send reports on hourly basis to lead members of the project as a part of monitoring project.

Prepared technical specifications for the interfaces developed using standard naming conventions.

Developed specific Adapters, Integration Scenarios, Mapping Objects, Message Interfaces, Message Types using Integration Builder.

Created RFC Destination, Partner Profile and port setting in SAP R/3 System.

Involved in creating Business System entries for Technical System in System Landscape Directory (SLD) as per the description of business scenario to be implemented.

Involved in Integration Builder(Integration Repository(IR), Integration Directory(ID)), Integration Server and Runtime Workbench.

Responsible for Incident Management issues adhering to SLA norms.

Utilized JSON and XML conversions, Groovy Script, Content Modifier, Request Reply, multicast, router, process call, Local integration process, exception sub process, encoding etc.

Performed ALE configurations in SAP R/3 like Distribution models, Partner Profile, port and RFC configurations.

Skills and Environment: SAP PI 7.4, Integration Builder, Graphical Mapping, BPM( Business Process Management), Adapters, Proxies, XML.

TECHNICAL SKILLS

Skills: SAP PI 7.0, 7.1, 7.30, 7.31, PO 7.4 & 7.5, Java & PL/SQL, PI/PO Basis Administration.

Adapters: IDOC(AAE), HTTP, RFC, JMS, JDBC, MAIL, FILE, Rest, SFTP, SOAP, AS2 & EDI.

Operating Systems: Windows NT, Windows XP.

ERP/Databases: SAP R/3(4.6 C, 4.7 EE, ECC 6.0)

Domain: Dairy, Manufacturing, Retail.

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