Data Entry Customer Service

Nabil Muhammad

470-***-**** ***.*************@*****.*** Loganville, Georgia 30052

PROFESSIONAL SUMMARY

Results-oriented professional with a proven track record in negotiating freight prices and achieving owner operators' requests. Experienced in conducting training sessions to enhance sales techniques and monitoring competitor activity to stay ahead of the competition. Skilled in attention to detail, time management, and providing exceptional customer service. Proficient in data entry and call handling. SKILLS

Attention to detail Time management Customer service Data entry Call handling EXPERIENCE

DISPATCHER, Raleigh, Nc

In it 2 win it, January 2023-Present

Responsible for negotiating freight prices with freight brokers and agreeing on a price that owner operators request

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TRUCK DRIVER, Loganville, GA

Nybs logistics llc, January 2019-December 2022

SALES MANAGER, Durham, Nc

Sealed nectar fragrance, January 2015-February 2019

• Held daily check-ins with team members to set objectives and monitor progress.

• Conducted regular training sessions with sales team members to ensure effective sales techniques were used.

• Monitored competitor activity to stay ahead of the competition in terms of products, services, and pricing.

• Established and adjusted selling prices by monitoring costs, competition and supply and demand. EDUCATION

COMPLETED COURSEWORK TOWARDS BUISNESS ADMINISTRATION IN BUISNESS ADMINISTRATION, Loganville, GA

Gwinett tech, October 2023

HIGH SCHOOL DIPLOMA, Columbia, Sc

Richland 1, September 2014

LANGUAGES

Arabic

Conversational

University of madina

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