Front Desk Receptionist

Lisa Ramaglia

lisa_ ********@*****.*** 401-***-**** North Scituate, RI 02857

Summary

Solid background in warehouse environments focused on clearing damaged items, maintaining accurate stock and verifying incoming shipments. Attentive to important details and accurate in processing paperwork and coordinating movements. Excellent equipment operation and inspection skills. Organized Front Counter with 20 years of experience promoting productivity in high- volume warehouse environments. Maintain accurate records of thoroughly executed inventory control activities. Skilled in operating and troubleshooting industrial equipment. Organized professional with superior work ethic and team p layer attitude. Exceptional quality control, inspection and workflow abilities. Commended for honesty, hard work and positive attitude. Consistent ability to stand for long periods of time and safely lift up to [50] pounds. Skills

Team collaboration Front office management Oral and writing communication Keenness of insight Appointment confirmation Customer assistance and interaction Experience

Front Desk Receptionist - Rhode Island Medical Imaging – 125 Metro Center Blvd, Warwick, RI 02888 12/2020 - Present Prescreen each patient to find out if any medical history procedures would inhibit any diagnostic imaging from being preformed.

Gathered medical reports and patients background information from referring physicians. Schedule and reschedule appointments.

Answered phone calls and confirm upcoming appointments by calling patients or leaving a message addressing any concerns.

Front Desk Receptionist - North West Community (Well One) Health Care Services – 36 Bridge Way, Pascoag, RI 02859 08/2017 - 03/2020 Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.

Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency. Compiled physical and digital documents, charts and reports to meet business and patient needs. Delivered high-quality administrative and customer service to sustain patient and work flows. Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.

Set up appointments for physician visits and procedures using calendar software. Receptionist - Giovanni Chiropractic – 145 Danielson Pike, Foster, RI 02825 08/2011 – 06/2017 Used clerical abilities to support needs of office staff and backed up administrative team members. Greeted guests promptly and consistently set professional tone with friendly assistance. Picked up, organized, and wiped down reception area regularly to keep it professional and clean. Followed establishment procedures to protect sensitive and confidential information from unauthorized release. Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.

Education and Training

Trauma Program at Providence College 600 MT Pleasant Ave Providence RI 02908 Expected in 06 /2008 Associate of Applied Science: Medical Assistant