Medical Center Administrative Support

LASANDRA DAWSON

Dallas, TX ***** 214-***-**** **************@*****.***

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Attention to Detail

Excellent Written and Oral Communication

Active Listening

Complaint Resolution

Stocking and Replenishing

Staff Education and Training

Administrative Support

Scheduling

Time Management

Mail Handling

Documentation and Reporting

Chemicals Handling

Work Orders

Lost and Found Management

Equipment Disinfection

Housekeeper, 03/2023 - Current

Baylor Scott & White Medical Center – Dallas, TX

Disinfected and mopped bathrooms to keep facilities sanitary and clean. Disposed of trash and recyclables each day to avoid waste buildup. Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.

Vacuumed rugs and carpeted areas in offices, lobbies and corridors. Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable. Operated and cleaned power equipment tools such as backpack vacuums and floor sweepers. Adhered to professional house cleaning checklist.

Housekeeper, 12/2018 - 03/2023

Methodist Dallas Medical Center – Dallas, TX

Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties. Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.

Practiced established infection control methods to reduce risks to patients, families and medical staff. Interacted with hospital staff, patients and families to demonstrate good customer service techniques. Documented and reported necessary facility and building repairs observed. Trained new employees on departmental procedures and provided assistance in finding cleaning supplies. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Receptionist Assistant, 06/2015 - 12/2018

Simpson Place – Dallas, TX

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives. Handled complaints and questions, and re-directed calls to other team members. Scheduled and confirmed over 50 appointments and meetings daily for senior management team. Sorted, received and distributed mail correspondence between departments and personnel. Entered daily data in computer systems and documented office activities. Restocked supplies and placed purchase orders to maintain adequate stock levels. GED: 05/2003

L G Pinkston High School - Dallas, TX

EMR, Microsoft Word, Excel, PowerPoint, Microsoft Teams, Zoom, Google Docs, and G Suites PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

SOFTWARE EXPERIENCE

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