Customer Service Data Entry

Deepak Khatri

***************@*****.*** 661-***-**** Bakersfield, CA

SUMMARY

Seasoned cashier with 15 years of customer service experience, adept at performing high-volume transactions with 98.9% accuracy. Proven track record in increasing sales revenue by 25% through effective up-selling and cross-selling. Seeking a cashier/customer service role to leverage expertise in transaction handling and client satisfaction. WORK EXPERIENCE

Chevron 3100 Nile Street

Cashier Feb 2019 - Present

• Process an average of 250 daily transactions, maintaining a high accuracy rate of 98.9%.

• Ensure transactional precision and customer satisfaction through meticulous attention to detail and efficient service delivery.

Walmart Store 6225 Colony Street, Bakersfield,

CA 93307

Online Clerk Jan 2023 - Dec 2023

• Managed customer orders with precision, ensuring accurate and timely placement of items into vehicle trunks for pickup.

• Facilitated a seamless shopping experience by upholding organizational standards during the order fulfillment process.

Cashier/Sale Associate Mar 2014 - Apr 2014

• Elevated sales through effective upselling and cross-selling strategies, contributing to a significant 25% revenue growth over a six-month timeframe.

• Boosted customer satisfaction by providing informed and tailored service, leveraging in-depth product knowledge. Acro AM/PM 4010 Wible Road

Cashier May 2011 - Sep 2013

• Managed point-of-sale transactions efficiently, ensuring accurate handling of payments and providing prompt service to enhance customer satisfaction.

• Assisted customers by responding to inquiries, resolving complaints, and maintaining a clean and organized checkout area to support a positive shopping environment. Cashier Mar 2010 - Feb 2011

• Managed point-of-sale transactions with accuracy and efficiency, ensuring a smooth checkout experience for customers.

• Maintained and balanced cash drawers with a high level of precision, contributing to the store's financial accuracy. Hertz Rental 3701 Wing Way

Service Agent Feb 2007 - Mar 2010

• Inspected returned rental vehicles for damages, ensuring fleet quality and customer satisfaction were maintained in line with company standards.

• Documented any vehicle damage promptly and accurately, communicating effectively with customers to facilitate immediate resolution.

Internal Revenue Service 5045 East Butler

Tax Examiner Clerk Jan 2006 - Jan 2007

• Conducted thorough examinations of tax returns to verify the accuracy of claims and determine tax obligations. File Clerk Mar 2000 - Apr 2002

• Expertly managed a comprehensive filing system, ensuring accurate organization and prompt retrieval of critical documents.

• Conducted thorough data entry and maintained electronic file integrity through consistent cross-referencing, scanning, and copying procedures.

SKILLS

Data Entry • Filing • Computer Programming • Customer Service • Time Management

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