Customer Service Inventory Management

TIANNA HANOHANO

808-***-**** ****************@*****.*** Cedar City, UT

PROFESSIONAL SUMMARY

Driven by a results-focused approach, I excelled as a Kitchen Manager at Centro Woodfired Pizzeria, enhancing kitchen efficiency and team performance. My expertise in inventory management and strong leadership skills, coupled with a commitment to customer service, fostered a collaborative and high-achieving environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level position. Ready to help team achieve company goals. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

SKILLS

· Multitasking and organization

·Customer Service

·Food Safety

·Inventory Management

·Friendly and outgoing

·Dependable and reliable

·Accurate money handling

·Sales Leadership

·Store Opening and

·Closing

·Strong multi-tasking

·Retail Operations

·Problem-Solving

·Reliable team player

·Customer Assistance

·Patience and Empathy

WORK HISTORY

KITCHEN MANAGER 08/2022 to 08/2024

Centro Woodfired Pizzeria, Cedar City, UT

· Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.

·Scheduled and received food and beverage deliveries, adhering to food cost and budget.

·Checked and tested foods to verify quality and temperature.

·Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

·Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.

·Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.

·Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.

·Boosted team morale and performance through effective leadership and training programs.

CASHIER 05/2021 to 12/2022

Loves Travel Stop, Cedar City, UT

· Greeted customers entering store and responded promptly to customer needs.

·Welcomed customers and helped determine their needs.

·Worked flexible schedule and extra shifts to meet business needs.

·Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

·Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

·Handled multiple payment methods securely, minimizing discrepancies and potential losses.

·Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

STORE MANAGER 08/2020 to 07/2021

Hibbett Sports Store, Cedar City, UT

· Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

·Managed inventory control, cash control, and store opening and closing procedures.

·Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

·Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

·Completed point of sale opening and closing procedures.

EDUCATION

Leilehua Highschool, Wahiawa, HI

Highschool Diploma

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