Customer Service Experience
Resume:
Brandy Toole
Tallahassee, FL *****
********************@***********.***
• Brandy Toole**
1. Jackson Bluff Rd, Tallahassee, FL 32304
448-***-**** *************@*****.***
• ### **Objective**
Detail-oriented and customer-focused professional with strong communication and problem-solving techniques to achieve success within the customer experience.
• ### **Skills**
• Strong customer service and communication abilities
• Effective team collaboration and problem-solving skills
• Proficient in Microsoft Office and POS systems and easily adaptable to new systems
• Up to date with trends and looks
• Exceptionally skilled in color theory
• Relatively proficient in Effective Time Management
### **References**
Available upon request
Work Experience
Hairstylist/Cosmetologist/barber
Sports Clips-Tallahassee, FL
September 2023 to October 2024
• Consulting with clients, Assisted customers, Troubleshooting, using problem-solving techniques and creative thinking was used to achieve customer satisfaction and success, hairstyling and cutting mainly men’s, shampoo hair, managed inventory, cleaned facility, worked well with other team members. POS System receiving money for services and products, scheduled appointments, Updated and uploaded clients card info into the system
Driver
Yellow Cab Company-Tallahassee, FL
February 2020 to September 2023
• Picked up and Dropped off Clients in a Timely manner, Multitasked between system and driving. Communication and strategic planning skills, used organizational skills, and the ability to process information in regards to the customer experience. Hairstylist/Cosmetologist
Styles of Elegance-Tallahassee, FL
January 2018 to September 2020
• Consulting with clients, Assisted customers, Troubleshooting, using problem-solving techniques and creative thinking was used to achieve customer satisfaction and success, hair coloring, hair styling, hair cutting, bridal parties, facials, body scrubs, waxing, pedicures and manicures, keratin straightening treatments, hair extensions, managed inventory, cleaned facility, worked well with other team members, helpful, go above and beyond, multiline multitasking, POS System receiving money for services and products, scheduled appointments, Updated and uploaded clients card info into the system Hairstylist/Cosmetologist
Instyle Salon by JCPenney-Tallahassee, FL
February 2016 to January 2018
• Provided customer assistance, maintained store organization, and supported promotions on a daily basis, effective time management and problem-solving tips, hair styling, hair cutting, hair coloring, calculating inventory and handling issues and other tasks in relation to the stores appearance and customer satisfaction process
• ### **Education**
• Talalahassee Community College**
Education
Trade school in Cosmetology
Aveda Institute-Tallahassee - Tallahassee, FL
August 2013 to May 2014
Some college in Business
Tcc
August 2006 to June 2007
Skills
• ### **Skills** - Strong customer service and communication abilities - Effective team collaboration and problem-solving skills - Proficient in Microsoft Office and POS systems and easily adaptable to new systems --- (10+ years)
• Inventory Control (10+ years)
• Hair Styling (10+ years)
• Strategic Planning (10+ years)
• Commercial Cleaning (10+ years)
• Makeup Application (10+ years)
• Troubleshooting (10+ years)
• Help Desk (10+ years)
• Technical Support (10+ years)
• Operating Systems (10+ years)
• Microsoft Windows Server (10+ years)
• Body Waxing (10+ years)
• Color Theory (10+ years)
• Nail Care (10+ years)
• Hair extensions (10+ years)
• Residential Cleaning Experience
• Customer Service
• Computer Skills
• Cash Handling
• Driving Experience
• Data Entry
• Front Desk
• Guest Services
• Hair Styling
• Inventory Control
• Organizational Skills
• Outside Sales
• Outside Sales
• Microsoft Powerpoint
• Word Processing
• Restaurant Experience
• Retail Sales
• Sales Experience
• Time Management
• Troubleshooting
• Typing
• Upselling
• Utilization Management
• Experience with Children
• Writing Skills
• Windows Xp
Certifications and Licenses
Cosmetology License
July 2024 to October 2025
Driver's License
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