Customer Service Data Entry
Resume:
JENNIFER PASSAGE
CONTACT
*********@***.***
Saginaw, MI 48603
PROFILE
Professional individual with 27 years’ experience looking for a part-time position to utilize and challenge my extensive skills. Very capable team player who can multi-task and produce high accuracy work.
SKILLS
MICROSOFT 365
DATA ENTRY
COMMUNICATION SKILLS
TRAINING SKILLS
PRESENTATIONS
LEADERSHIP SKILLS
TEAMWORK
DECISION-MAKING
FLEXIBILITY
CUSTOMER SERVICE EXPERIENCE
EXPERIENCE
AT&T
1995 - Current
Prepare daily EXCEL work spreadsheets
Create method and procedures for new and existing work
Train co-workers and managers on desktops with company software
Daily email correspondence
Answer questions via Microsoft Team
Special projects
Finding automation opportunities
Collaborating with multiple departments to attain resolutions
Customer Service – call center, billing and ordering, sales, problem solving
EDUCATION
Delta College
2023-Current
Central Michigan University
1987-1990
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