Pinellas Park, FL ***** 727-***-**** *********@*****.***
TAMMY PHRATHEP
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
PROFESSIONAL
SUMMARY
SKILLS ● Computer proficiency ● Administrative Support
● Auditing Tasks ● Data Entry
● Reporting skills ● Strong Problem Solver
FINANCIAL SERVICES ACCOUNT ASSOCIATE SENIOR 02/2022 to Current Fidelity Information Services, St. Petersburg, FL
SENIOR ASSOCIATE 06/1997 to 02/2022
Franklin Templeton Investments, St. Petersburg, FL WORK HISTORY
Addresses inquiries and performs account maintenance on customer accounts.
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Developed a comprehensive understanding of client objectives, enabling tailored solutions for their specific needs.
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Maintained detailed records of client interactions, ensuring accurate documentation and follow-up actions were taken as needed.
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Delivered consistent results under pressure by prioritizing tasks based on urgency and importance effectively managing workload.
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Educated clients on account services and resolved client inquiries regarding statement information and account balances.
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Evaluated transactions and reporting for adherence to applicable regulatory guidelines and data integrity.
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● Entered financial information and payments to guarantee accurate reporting.
● Created detailed reports for automatic investment plans. DATA ENTRY SPECIALIST 01/1994 to 06/1997
Bankers Insurance Group, St. Petersburg, FL
ASSEMBLY LINE WORKER 03/1990 to 01/1994
United States Surgical Corporation, New Haven, CT
Provided primary customer support to internal and external customers in fast-paced environment.
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● Compiled data and reviewed information for accuracy prior to input.
● Completed data entry tasks with accuracy and efficiency. Met daily production quotas by working effectively within a fast-paced assembly line environment.
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Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
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Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
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Mount Pleasant High School, Providence, RI
High School Diploma, 06/1989
EDUCATION