Quality Assurance Technical Support
Resume:
Alan Acereto
***** ********* *** ***** ***** la 70816
************@*****.***
OBJECTIVE
Experienced automotive professional with over 10 years of hands-on experience in automotive shop equipment, technical services, and quality assurance. Adept in troubleshooting, technical support, and product sales. Seeking a challenging position where I can apply my skills and expertise to contribute to organizational success and growth.
PROFESSIONAL EXPERIENCE
Key Safety Systems – florida
Floor Lead / Quality Technician
02/10/2013-06/20/2018
Lead floor operations ensuring seamless production and adherence to safety and quality standards.
Oversee the inspection and approval of parts and specifications, ensuring compliance with industry standards and customer requirements.
Collaborate with cross-functional teams to resolve production issues and improve overall processes.
Conduct regular audits and manage quality assurance protocols to maintain high product quality.
Automotive Shop Equipment – Baton Rouge LA
Travel Technician / Equipment Sales
08/15/2018-04/18/2024
Provided on-site technical support and service for automotive equipment, diagnosing and repairing complex machinery.
Delivered training and guidance to shop owners and technicians to ensure proper equipment operation and maintenance.
Successfully sold a variety of automotive products, maintaining customer relationships and achieving sales targets.
Ensured accurate product specifications, driving customer satisfaction and repeat business.
Procut – all of louisiana
Sales Representative
11/13/2022-04/18/2024
Specialized in selling automotive products to businesses and individual customers.
Assisted in product selection and provided expert advice to customers, increasing product sales and customer loyalty.
Built strong relationships with clients, leading to new business opportunities and repeat sales.
Managed product inventory and performed regular sales reporting to track progress and identify market trends.
SKILLS
Automotive Equipment Troubleshooting and Repair
Quality Assurance & Compliance
Product Specifications and Approvals
Sales and Customer Relationship Management
Technical Training and Support
Strong Communication and Problem-Solving Skills
Team Leadership and Coordination
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