Service Representative Customer

Omar Sandoval

**** * ********* *** *** Lawn, IL 60453 ***********@*****.*** (630) 808 – 8885

Experience

Cintas Romeoville, IL

ASSR Assistant Service Representative February 2024 - Present

Proactively solving customer concerns and ensuring quality standards are met.

Upselling and cross selling to grow existing customer base by increasing their lifetime value and deepening the relationship.

Providing competitive pricing and negotiating services effectively to ensure products stand out in crowded market, while maintaining profitability.

Driving truck along established route that is planned for efficiency, safety and compliance with transportation regulations.

Ensure all necessary paperwork i.e. delivery orders, permits, and logs are in order.

4 Wheel Parts - Total Off Road Naperville, IL

Sales Position March 2021 – December 2023

Manage sales and oversea daily operations of team by providing excellent communication skills, exhibit leadership, and manage time effectively while multi-tasking.

Establish and maintain relationship with potential clients, estimate sales, and complete customer purchase order.

Provide expert customer service, ensuring client questions/issues are resolved in a timely and professional manner.

Maintain and exceed monthly sales quota, needed to generate interest.

Have proven sales experience, and hold extensive knowledge of sales stock including, lifts, wheels, bed covers, steppers, outlander accessories etc.

Navigation Solutions Chicago, IL

Manager/Sales Representative June 2015 – May 2020

Assisted multiple locations by providing dual roles, which included Managing Midway location, as well as being a Service Representative for O’Hare location.

Had knowledge, and insight on Elios System (VRAC) in order to build transponders.

Coordinated new inventory, and maintained Navigation Solutions correspondence, purchase orders, and managed client follow ups.

Held relationship with local highway police, to assist in locating stolen vehicles, with tracking systems provided by Navigation Solutions.

Serviced and installed HOD (Hertz On Demand) car share program systems, HERC (Hertz Equipment Rental Corporation) tracking systems.

Autopage Northlake, IL

MECP 1st Class Installer November 2007 – April 2015

Used previous professional knowledge of car installation skills to complete new incoming projects.

Maintained professional demeanor as main liaison between onsite and offsite locations.

Lead MECP 1st installer, responsible for traveling throughout Midwest region in order to complete large scale project installations.

Strong knowledge on product software, and technical skills, used to perform onsite installations of LoJack product on contracted dealerships daily fleet.

Education

Mobile Dynamics Toronto, Ontario, Canada

MECP, 1st Class MECP Certification 2002

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