Customer Service
Resume:
Tim Reimer
***********@********.***
******.*******@*****.***
Lubbock, TX 79424
WORK EXPERIENCE
Kitchen Volunteer, Phoenix Rescue Mission
September 2023 - September 2024
• Prepared a variety of nutritious meals while adhering to dietary guidelines.
• Maintained impeccable kitchen sanitation standards to ensure a safe and hygienic cooking environment with A+ rating.
• Delivered exceptional meal service by efficiently coordinating with kitchen staff and front-of-house teams.
Licensed Massage Therapist, Woodhouse Day Spa
October 2019 - April 2023
• Utilized aromatherapy techniques to enhance relaxation and promote overall well-being during massage sessions.
• Performed Swedish massage to improve circulation and relieve muscle tension.
• Administered deep tissue massage to target specific areas of tension and promote muscle healing.
• Conducted in-depth client consultations to assess individual needs and preferences prior to massage therapy.
Restaurant Server, International House of Pancakes
August 2019 - October 2019
• Ensured strict adherence to food safety protocols in the serving of meals.
• Took accurate orders from customers and communicated them effectively to the kitchen staff.
• Handled cash transactions with precision and efficiency.
• Demonstrated in-depth knowledge of the menu to provide recommendations and answer customer questions.
• Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintained open and clear communication with team members to ensure smooth operations during busy shifts.
On Site Property Manager, RV 88
February 2019 - July 2019
• Managed tenant relations by addressing concerns and resolving conflicts in a timely and professional manner.
• Performed routine property maintenance tasks to ensure a safe and comfortable living environment for residents.
• Planted and watered trees to ensure shady areas in the future.
Ecuadorian Orchard Security, Terra Frutis
September 2017 - February 2019
• Utilized knowledge of orchard layout to effectively plan and organize daily tasks.
• Monitored orchard perimeter for signs of damage or intrusion.
• Conducted physical inspections of orchard trees and plants to ensure optimal health and growth.
• Reported any suspicious activity or incidents to the appropriate authorities.
• Demonstrated strong communication skills when interacting with team members and supervisors.
• Ate Delicious Tropical fruits in season year round.
Licensed Massage Therapist, Massage Envy Lakeway Texas
January 2017 - September 2017
Consulted with clients to achieve optimal therapeutic outcomes utilizing direct muscular manipulation in key areas.
• Performed sports massages to aid in injury recovery and improve athletic performance.
• Administered Swedish massages to promote relaxation and alleviate muscle tension.
• Provided prenatal massages to support pregnant clients and reduce discomfort.
• Specialized in deep tissue massages for targeting chronic muscle tension and pain relief.
• Utilized trigger point therapy techniques to release knots and alleviate muscle spasms.
• Offered hot stone massages for a deeply relaxing and therapeutic experience.
Local Delivery Driver, Papa John's Pizza
March 2014 - May 2015
Pick up pizza at store and then delivered it to the customer.
Licensed Massage Therapist, Massage Envy
May 2011 - January 2014
Consultation to determine needs of session. Arranging therapeutic objectives to enhance total satisfaction of care.
Agent operator, CSD Relay
July 2004 - September 2010
Typed verbatim the words being spoken by hearing people to deaf people.
Kept increasingly frustrated hearing people calm as the hearing-impaired person attempted communication.
EDUCATION
Wayland Baptist University
2015-2017
Master of Counseling
Counseling people who struggle with hopelessness, suicidal ideation and depression/anxiety. I wanted to use my practicum to infiltrate the cancer center because at the time I wanted to focus on oncology and counseling but I wasn't able to set that up. Then life changed things for me and I wasn't able to finish the counseling degree due to various stressful situations.
Oceans Massage School
2010-2011
License Massage Therapy, Anatomy and Physiology
Studied under the direction of a Kinesiology student enrolled in Physical Therapy Program at HSC. Mastered various techniques including Swedish, Deep Tissue, Sports and Stretching, Pre-natal, Hot Stone and Acupressure.
Lubbock Christian University
2004-2008
Bachelor of Psychology, Counseling
Listening Skills, Public Speaking through work as a Student Senator, Networking Skills, Computer-Microsoft Office (Word, Excel, Outlook, Power Point etc). IT troubleshooting, Majors Biology, Anatomy and physiology.
SKILLS
Active Listening, Communication Skills, Customer Solutions, Deep Tissue, Good Driving Record, Hot Stone, Sales and
Marketing
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