General Manager Customer Service
Resume:
Anita Evangeline
Gomez
Community/General Manager
Contact
89060
************@*****.***
Objective
As a community manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Education
Southwest Missouri State University
Springfield, MO
BS in Recreation
Key Skills
Marketing
Project Management
Budget Planning
Communication
Problem-solving
Communication
Implemented new procedures and
technologies that improved
efficiency and streamlined
operations.
Leadership
Successfully led a team to exceed
community goals while
maintaining excellent customer
and board satisfaction scores.
Experience
APRIL 2024 - PRESENT
Community Manager Mountain Falls and Ovation
NOVEMBER 2022 – APRIL 2023
General Manager Anthem Country Club
NOVEMBER 2019 – NOVEMBER 2022
General Manager Sun City Apple Valley
MAY 2018 – NOVEMBER 2019
Manager of Training and Development FirstService Residential JANUARY 2003 – MAY 2018
Lifestyle and Fitness Director Sun City’s and Trilogy’s Overseeing daily operations, managing staff, ensuring compliance with banking regulations and community governing documents, and providing exceptional customer service. Also responsible for board/developer training, analyzing financial data, identifying trends, developing strategies to improve performance, strategic operations and budget development.
References
Available upon request.
Contact this candidate