Customer Service Call Center
Resume:
Gladys Megale Harris
Bastrop, La
Phone:318-***-****
or 318-***-****
E-mail: ***************@*****.***
Objective
Position in customer service or call center with a company with an exceptional background so as to improve skills and qualifications.
Education
High School Diploma, Cornerstone Christian Correspondence School
Work Experience
June 2019- Aug 2021
Southern Market Sterlington, La
Cashier and customer service skills providing positive, friendly and respectful services while scanning and totaling customer purchases. Resolved customer issues in a timely manner so as to not disrupt the other customers.
May 2012- Jan 2013
Universal Fidelity LP Katy, TX
Responsible for collecting debt for businesses, interacting with numerous customers to satisfy their needs. Became one of the top three collectors in the facility. Negotiated terms of payments and deescalated many disputes.
Aug 2011- Apr 2012
Home Depot Katy, TX
Became one of the top cashiers within a month of being hired; within the first few weeks achieved VOC and maintained throughout employment. Because of exceptional customer service, I was promoted to a higher position within management inventory in less than a year.
Sept 2010- May 2011
Body & Soul Sitting Service Bastrop, LA
Responsible for the care of elderly patients daily while helping to maintain their lives and issuing medication.
Aug 2009– Feb 2010
Jireh Plastics Bastrop, LA
Machine Operator for Nissan vehicles plastic parts. Responsible for ensuring the proper make of vehicle parts. Ensured machine maintenance was completed on a daily basis.
Oct 2008– Jan 2009
Georgia Pacific West Monroe, LA
General Laborer position while maintaining the upkeep of machine operations.
Oct 2007– Feb 2008
Lucky’s Video Bingo Bastrop, LA
Cashier Position
Responsible for Cashiering, Cash Handling, Ticket for Cash Reimbursement, and Customer Service.
Contact this candidate