Customer Service Representative

TORRENCE D. ARNOLD

Chicago, Illinois 773-***-**** ***********@*****.***

OBJECTIVE: Empowered with twenty-three years of experience and communication skills to resolve, enhance, and transform the face of customer interaction. Confident and energetic customer service representative who is passionate about serving customers. Thrives in a challenging and fast-paced environment. Able to interact freely with customers and resolve issues quickly. Now looking for a rewarding position where I can serve customers and increase customer retention.

EXPERIENCE

Meijer

Meat Cutter November 2013- Present

Trained meat cutters to produce meat products to the highest quality, ensuring that customer satisfaction is always priority one.

Received, checked, stored and documented uncut raw meat.

Carved, trimmed, shaped and ground meat cuts using appropriate knives and machines.

Measured, wrapped and displayed meat cuts and products for sale.

Stored and rotated all meat products properly and identified and removed spoilt items.

Cleaned and disinfected worksite, storage place and display area.

Washed, maintained and organized cutting tools and other equipment, safely.

Jewel Osco

Meat Clerk August 2009- April 2012

• Provide customer service to guests at our meat and seafood counter

• Close counter at end of shift following all company guidelines for cleanliness

• Maintain clean and orderly work area

• Answer customer questions

• Any special projects assigned by Market Manager

SKILLS

•Safety and Health Awareness • Updated Food Handling Policy •Merchandise Stocking •Communication Skills •Performance Improvement •Customer Service •Forever Learner

AWARDS AND ACKNOWLEDGEMENTS

• Journeyman Meat Cutter

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