Customer Service Issue Resolution
Resume:
Maylynn Khamvongsa
Ceres, CA *****
******************@*****.***
Summary
Hello I am Maylynn Khamvongsa I am 20 who am i? I am a good listener, good helper I love to make sure everything is in order but i am on to everything. I will make sure everything is good before i do something else. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Skills
Customer service
Teambuilding
Active listening
Product restocking
Returns processing
Issue resolution
Refund handling
Credit and cash transactions
Multitasking and organization
Time management skills
Cleaning and sanitizing
Sales transactions
Loyalty program promotion
Experience
June 2022 - December 2023
Burlington - Modesto, CA
Cashier
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Processed returns and exchanges of merchandise in accordance with store policies.
Conducted price checks for special orders or discounts as requested by customers.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Helped with purchases and signed customers up for rewards program.
Greeted customers promptly and responded to questions.
May 2021 - June 2022
MYLASHXO - Modesto, CA
Cashier
Greeted customers and answered any questions they had about the store's products and services.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Answered customer questions and provided store information.
Helped customers find specific products, answered questions, and offered product advice.
Education and Training
May 2023
PEARSON EDUCATION CENTER Modesto, CA
GED
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