Delivery Driver Customer Service

Mr. Leelan E. Herfel

***** ********* **. ********* ** 83644

Cell and Message: 208-***-**** ********@*****.***

Professional Profile

Twenty-five years of experience in the customer service field with excellent knowledge of various processes. Five years of armed security and correctional officer experience. Customer-service focused, Read, write and communicate using English language to perform job functions. Intermediate knowledge of Microsoft Office programs, including but not limited to Word, Excel and PowerPoint.

Core Qualifications

Strong verbal communication Excellent in Conflict Resolution

Quick Learner Computer Proficient

Great Team Leadership Skills Excel in Customer Needs

Work Experience

Lawn and Tree pesticide applicator

Senske 05/2023 - Present

Treating customers lawns and trees for weeds and pests.

Rural Route Delivery Driver

USPS 03/2023- 05/2023

Delivery customer’s packages and letters to their residents and businesses.

FedEx Delivery Driver

BluSky P&D Inc. 01/2023- 03/2023

Delivery customer’s packages shipped through FedEx.

Sensitive Document Shred Truck Driver and Operator

Stericycle/Shred-it 12/2022- 01/2023

Drive a route to various business to shred their sensitive documents on site.

FC Associate 1

BOI2 Fulfillment Center 09/2022- 12/2022

Packaging customer orders for distribution to delivery centers

School Bus Driver ( In Training)

Durham Bus Company 07/2022 – 9/2022

Driving students to and from school or school events.

FC Associate 1 07/2021- 07/2022

BOI2 Fulfillment Center

Packaging customer orders for distribution to delivery centers.

Unemployed 06/2021- 07/2021

Amazon Delivery Driver 04/2021 – 06/2021

Boise Route Works

Delivers Amazon order packages on daily assigned routes.

Warehouse Associate 11/2020 – 04/2021

Amazon Logistics DID2

Received incoming Amazon package orders and prepared them for delivery.

Door Dash Delivery Driver

Door Dash 06/2020 – 11/2020

Deliver orders to customers in a timely and efficient manner.

Transportation Security Officer

TSA security checkpoint Boise Airport 02/2020 – 06/2020

Monitored and authorized entrance of Airport employees, passengers, and vendors with excellent customer service skills and check point screening procedures to guard against the bringing of unauthorized items into the sterile side of the Airport.

Performed random pat downs on passengers, as well as baggage searches after their bags had gone through the x-ray screening process.

Security Guard 10/2019 – 02/2020

Phoenix Protective Corporation

Monitored and authorized entrance of employees, visitors, and guests with excellent customer service skills to guard against theft and maintained security of the premises.

Wrote reports of daily activities and any irregularities, such as unauthorized patrons, damaged property, and unusual occurrences at Wells Fargo Service Center.

Security Guard 07/2019 – 10/2019

Allied Universal Security

Ensured the safety and security and well being of employee and patrons of the Cole Library. Wrote reports of daily activities and any irregularities, such as uncooperative patrons, damaged library property, unauthorized patrons in the library.

Postal Warehouse worker 04/2019- 07/2019

USPS Processing & Distribution Center

Performed mail and package sorting operations in the warehouse for delivery to local and global postal customers.

Correctional Officer

Idaho Department of Corrections 05/2014 – 04/2019

Ensures the security and safety of the inmates and staff within the Idaho State Correctional Center (ISCC). Perform clothed body searches of the inmates, roving security checks within the inmate housing units and building perimeter doors. Worked on Outside Perimeter Patrol, which involved use of a 4wd vehicle and carrying a sidearm as well as an onboard shotgun for the patrol vehicle. Qualifications and proficient use of said sidearm and shotgun. Worked from 2016 to 2017 in our canine reform unit sponsored by the Idaho Humane Society, gained a great rapport with the canine handlers and their dogs.

Assembly Technician

Quality Thermistor Inc. 05/2009 - 05/2014

Assisted Global and local customers with building any custom temperature sensor needs for the applications that they ordered.

Operator 2

Micron Technology Inc. 05/2006 - 05/2009

Worked as a fab associate operating Photolithography tools on varying shifts.

Cabling Installation Technician

Cable One, now Spark light 04/2005 - 05/2006

Assisted customers in the Idaho Treasure Valley area, including but not limited to Meridian, Nampa, Caldwell and Kuna, with their cable TV, Internet and phone needs whether it be installation or service.

Systems Installation Technician

Data Cabling Services Inc. 07/1996 - 10/1999

Assisted customers in the Idaho Treasure Valley area, including but not limited to Meridian, Nampa, Caldwell and Kuna, with their cable TV, Internet and phone needs whether it be installation or service.

Education

Associate in Applied Science: ITT Technical Institute–Computer Network Systems

Boise, ID, USA Graduated 2002

Middleton High School – College Prep.

Middleton, ID, USA High School Diploma Graduated 1991

Contact this candidate