Administrative Assistant Support

Crystal E. Gallarzo

773-***-**** ********.*******@*****.*** Chicago, Illinois 60639

EDUCATION

University of Illinois-Chicago

● Master of Business Administration

Currently Enrolled – Expected Graduation is August 2025 University of Wisconsin-Madison

● Bachelor of Arts in Legal Studies with a Certificate in Chicano/a and Latino/a Studies Graduated May 2019

EXPERIENCE

Meta Platforms, Inc., Chicago, IL Mar 2022 – Oct 2024 Admin Specialist

● Organize domestic and international travel arrangements using Concur

● Prepare and submit expense reports for corporate credit cards

● Manage complex calendars for 6+ clients, scheduling and coordinating both recurring and ad-hoc meetings, including room reservations across various campuses HMB Legal Counsel, Chicago, IL May 2019 – Mar 2022 Project Assistant/Administrative Assistant

● Draft, prepare, and file Trust & Estates estate plan documents, while also composing and proofreading memos, engagement letters, and reports

● Provide administrative support to attorneys to manage daily operations and special projects

● Acquire professional relationships with clients

● Manage expense reports weekly

● Manage executive calendars, strategically coordinate meetings, events, and travel arrangements Lowell Center, Madison, WI Oct 2017 – May 2019

Front Desk Receptionist

● Answer approximately 100 incoming calls daily in a fast-paced environment

● Apply problem solving skills to resolve customer inquiries and disputes

● Warmly greet new and returning customers and develop relationships resulting in customer loyalty Kluever & Platt, LLC, Chicago, IL May 2017 – Aug 2017 Summer Intern

● Provide administrative support to multiple Partners

● Manage complex calendar scheduling, travel arrangements, and expense reports submissions

● Assist attorneys in gathering evidence, preparing documentation, and providing support during court proceedings

● eFile legal documents

● Draft, review, and finalize incoming and outgoing documents and reports Wisconsin Athletics, Madison, WI Aug 2015 – May 2017 Guest Services Representative

● Demonstrate great customer service

● Quickly resolve customer conflicts

● Manage approximately 500 guest arrivals and departures per game SKILLS

● Project management

● Research effectively

● Quick to learn

● Microsoft Word, PowerPoint, Excel, Outlook, Adobe

● iManage

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