Desk Clerk

EMAIL:

SHEVONNE.LITTLEJOHN

@gmail.com

SHEVONNE LITTLEJOHN

Desk Clerk

WORK EXPERIENCE

Stephenson Inc. Desk Clerk

**/****–Current

Manages and distributes mail.

Receives, sorts, and deliver mail to different departments.

Organizes incoming and outgoing mail and ensures prompt delivery to the intended recipients.

Keeps record of sent and received mail.

Preparing envelopes and packages.

Great computer skills.

Career Break:

Due to medical reasons

National Church Residencies Desk Clerk

October 2020 – February 2021

Meet and greet visitors.

Kept track of all appointments.

Maintained the premises cleaned, organized, and solving various issues.

Documented all visitors’ required information

Uber/LYFT/Deliv Delivery Driver

July 2017 -April 2020

Drove customers/food to their desired destinations

Delivered packages to customers from stores such as Macy’s, Staples, and Best Buy

US Bank Mail Clerk

April 2015 – January 2020 (Seasonal Position)

Processed checks Sorted mail

Delivers mail to correct department or recipient Forwards misdirected mail Prepares documents and other items for shipping.

Extracting the mail and preparing the payments for processing

Managed and distributed mail within the company to ensure efficient communication.

Received, sorted, and delivered mail to various departments.

Organized incoming and outgoing mail, ensuring prompt delivery to recipients.

Processed checks and handled other mail-related tasks as required.

VXI Global Solutions Account Manager

March 2016 – April 2017

Working directly with customers to answer questions, resolve any issues, and upsell customers on new products and services.

Assisted the customers with their bills or concerns

Took payments over the phone and added to customers’ accounts for services.

Startek Hamilton Billing Agent

March 2015 – February 2016

Assisted customers with bills, resolved issues, and upsell customers on new products and services.

Working closely with other personnel to ensure the accuracy of billing, and payment processes.

GDCC Phone Interviewer

February 2014 – July 2015

Conducted Surveys over the phone

Convergys Billing Agent

March 2012 – March 2013

Provided patrons with information related to their vision benefits, products, and services.

Pride Industries Custodian May 2008 – October 2010

Cleaned the fifth floor of the Clerk of Courts department in the Federal Courthouse in Cincinnati.

SKILLS

EDUCATION

•Colorado Technical University

High School Diploma (GED) in 2001

•LinkedIn Id: https://www.linkedin.com/in/shevonne-littlejohn-321363134/

Summary

With 10 years of experience in mail management, customer service, and administrative support, my expertise includes efficient mail distribution, customer service, and process management. I have also worked as a Billing Agent and Account Manager, demonstrating strong skills in handling customer inquiries and billing issues.

Skills

Contact this candidate