Sales Associate Customer Service
Resume:
JANNENE GARCIA Stockton, CA *****
*************@******.***
EXPERIENCE
GREAT CLIPS -HAIRSTYLIST
March 2024- current 2024
As a hairstylist in the salon we take online check–ins and walk-ins . I service all customers, men,women, and children from ages 1 years old and up. I cut all hair types and try to achieve the customers' desired look. Our goal is to make every customer happy with the haircut we provide and the products we recommend.
Stockton H,LLC- Scanning
March 2023- january 2024
Stockton H,LLC- Cashier, Receptionist, Service
February 2022- current 2022
I participated in scheduling /canceling appointments for customers and their vehicle needs. I would help as best I could with their questions and direct them to our service advisors. As well as check them out for their repair orders and close out RO paperwork. I often call and notify customers when their special order part has come in and when the maintenance on their vehicle is due.
Tesla Fremont Factory - Production Associate
October 2021-February 2022
I participated in the development and application of tesla's production system for the construction and assembly of the tesla model 3 vehicles. Stockton H,LLC - Lot Porter
April 2021-August 2021
My description as a lot porter was to wash and detail every car that was sold on the lot. As Well as gassing up the newly sold vehicles. I would help clean up around the shop. I would move the cars around on the lot to make more room for the new supply of vehicles coming in. On days that were not as busy I would pressure wash the vehicles that had been sitting on the lot and was given any task that involved picking up and dropping off customers at their designated location.
AMERICAN EAGLE, STOCKTON - SALES LEAD
(PROMOTION)
AUGUST 2020- MARCH 2021
After nine months as a sales associate, I was promoted to a sales lead SKILLS
Leadership
Customer service
Volunteering
Project management
POS systems
Decision making skills
Time Management
Supervising and uprising staff
Social skills
Works well with others
Cutting
Styling
AWARDS
Honor Roll
LANGUAGES
English
position where I gained more experience and knowledge on staff management, productivity, and staff supervising. I coached associates about sales and how to provide excellent customer service. My responsibilities were to give daily sales reports to staff and announce all sales goals every hour. I was successful in achieving sales goals alongside my staff, I maintained staff schedules and utilized my time management skills for giving all associates their breaks in a timely manner as well as successfully closing registers and making final sales at the end of the day. AMERICAN EAGLE, STOCKTON — SALES ASSOCIATE
NOVEMBER 2019 - AUGUST 2020
I was a sales associate who was responsible for floorset rearranging and reorganizing for every season. I would push out inventory and utilize my skill to upsell apparel to customers, upstocking and backstocking, and providing great customer service when working the registers. Spirit Halloween, Stockton — Sales Associate
October 2018 - November 2018 lo
I was in charge of taking care of the fitting rooms and putting all costumes away. I helped out on the floor and assisted customers to the register as soon as they were ready.
EDUCATION
State Board- licensed cosmetologist
February 2024
California College Of Barbering And Cosmetology- 1500 hour completion certificate
January 2023-january 2024
Bear Creek High School, Stockton — High school Diploma August 2016- May2020
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