Project Management It Systems
Resume:
Daniel Durham
**********@*****.***
Muncie, Indiana
Professional Summary
Experienced IT administrator with 19 years in IT systems and infrastructure management. Proven ability to lead teams, optimize systems, improve reliability, and strengthen cybersecurity. Diverse background in project management, troubleshooting, and enhancing operational efficiency. Adept at developing budgets and implementing cost-effective solutions to align with business goals.
Skills
Asset Management
Business Continuity
Change Management
Compliance and Auditing
Cybersecurity
Backup and Disaster Recovery Planning
High Availability
Incident and Problem Management
IT Governance
Network Security
Project Management
Service Help Desk Management
Stakeholder Communication
System Architecture
Technical Support
Vendor Management
Experience
Systems Engineer
ISequre Indianapolis, IN Jun 2023-Present
Provided support and maintenance for endpoints, networks and servers.
Created and maintained documentation, including SOPs and policies.
Analyzed systems and suggested enhancements to improve efficiency and standardization.
Strengthen security on systems and networks after running penetration testing analysis.
Created metrics to identify areas for improvement, driving operational enhancements.
Senior System Administrator
Central Indiana Hardware Indianapolis, IN Jun 2022 - Jun 2023
Installed, configured, and managed servers, and networks.
Implemented security protocols including firewalls, permissions, access controls, and encryption.
Diagnosed and solved hardware, software, and network issues.
Provided guidance, training and support for departmental staff.
Ensured effectiveness of IT support services.
Managed relationships with outside vendors.
IT Operations Manager
Magna International Muncie, IN Dec 2020 - Jun 2022
Worked closely with other departments to support cross-departmental projects.
Led and coordinated IT projects.
Evaluated and managed external vendors.
Ensured IT operations adhered to standards of compliance and regulatory requirements.
Managed the IT department budget to ensure cost-effective use of resources.
Provide regular reports to senior management on departmental performance.
Conducted security audits and risk assessments weekly.
Took leave of absence for family illness Jan 2020 – Dec 2020
IT Systems Administrator
American Mobile Power Fairmount, IN Oct 2005 - Jan 2020
Developed, managed, and maintained all IT systems, including servers, and networks.
Created all IT policies, procedures, user guides and documentation.
Enforced and enhanced security policies and practices to protect business.
Standardized all hardware throughout organization.
Aligned IT strategy with the business goals and objectives.
Provided technical support and assistance to all 120 users.
Education
Ball State University Aug 2001 - May 2005
Bachelor of Science, Computer Science, Hardware Systems, Electronics
Certifications
CompTIA A+ Issued Jun 2016 expired Jun 2019
CompTIA Security+ Issued Aug 2017 expired Aug 2020
CompTIA Network+ Issued Jun 2018 expired Jun 2021
References upon request
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