Business Continuity Disaster Recovery

Jonathan A. Sherman

***** ****** ***** ******

San Diego, CA 92124

Mobile 614-***-****

************@*****.***

OBJECTIVE

A career specializing in IT Resiliency Management, Disaster Recovery and Business Continuity for business processes, computing application/infrastructure: desktop, application systems analysis, network, telecommunications, and computer technology in general. Governance and consulting for the development of business continuity management programs.

SUMMARY

Developed policy, governance and project management plans and provided hands on facilitation of resiliency testing projects. Served as the Leader documenting timelines, assisting with the development of technical team tasks and building test plans and after-action reporting. Leading teams as they rebuild applications from backups and/or failing over computing applications to alternate sites. Management and hands on consulting of disaster recovery and business continuity planning (DR/BCP), and cyber recovery buildouts, documentation, recovery strategy systems design, advanced problem solving, research, project management, and site relocations. Knowledge of co-location facilities, alternate sites, call centers and other recovery facilities. Developed and presented educational seminars and programs for corporate and government clients concerning business continuity methodology. Corporate Business Continuity Planning, National Incident Command System Implementation (NIMS), Incident Command Systems (ICS) COOP, COG, HIPAA research, HEICS exercise facilitation expertise. Six Sigma, ITIL and ISO deployment knowledge.

• Disaster Recovery Analyst for 6billion+ non-profit healthcare organization.

• Consultant, Educator, Account Executive, Technical Writer, Auditor.

• Corporate Secretary of Management Consulting firm whom pioneered the Disaster

Recovery Industry.

• Strong interpersonal skills and presentation abilities.

• Writing skills and technical skills to document Program Policy, Project Planning and Roadmaps, Business Impact Analysis and Risk Assessments, Recovery Strategy Development and Reporting/Presentations (for nearly every type of business applications and the infrastructure that supports this) Business Continuity Plan Documentation, Plan Exercise After Action Reports and all aspects of business continuity project documentation.

• Possess many templates and tools to assist in the development of DR / Business Continuity Programs. Utilized RecoveryPac, LDRPS, Castellon, ServiceNow BCM tool and Fusion software for DR analysis and planning.

• Documenting computer capacity and configuration information, Archer, vRealize, SolarWinds, Confluence, ServiceNow, MS tools, etc.

• Developing Executive Management “buy in”, concerning disaster recovery programs.

• Understanding of business processes, business functions and corporate climate.

• Facilitated disaster recovery plan testing and exercises including third parties.

• Developed staff augmentation for technology needs contract and permanent placements.

• Accomplished understanding and use of a flexible business continuity methodology.

• Assisted organizations with passing many internal/external audits, with vendor, customer and federal compliance items as it pertains to business continuity.

WORK EXPERIENCE

Yoh, A Day & Zimmerman Company, Consultant LPL Financial Technology Resiliency Hybrid Remote, San Diego, CA

August 2023 – December 2024

•Assisting with the development of the Disaster Recovery Policy

•Infrastructure and Application IT Disaster Recovery Plan development with Runbooks utilizing Archer

•Failover and DR exercise facilitation

Disys, Disaster Recovery Specialist Optum Care Remote, San Diego, CA

December 2022 – August 2023

•Assisting with the development of the Disaster Recovery Policy

•Gathering data and building IT disaster recovery playbooks with IT Owners

•Facilitating data backup verifications

•Offering DR plan templates and tools for recovery strategy development, planning and plan exercising

•Updating and maintaining DR contact distribution lists

•Facilitating, planning, and reporting for DR exercises. Documenting issues and findings including risks and single points of failure

•Building DR metrics

•Reporting with the Enterprise DR Team

MetaBank, Disaster Recovery Engineer Remote, Sioux Falls, SD

March 2021- May 2022

•Gathering data building IT continuity / recovery playbooks

•Disaster recovery program development policy, governance, risks and control development

•ServiceNow business continuity tool spec design

•KRI an KPI development - Auditor reporting

•Large scale DR test facilitation and reporting

Pinnacle Group, Disaster Recovery Coordinator CoreLogic Remote, Fort Worth, TX

May 2020 - September 2020

•Gathering data building IT continuity / DR run books

•Disaster recovery plan development and testing

•Single Point of Failure Assessment

•Recovery Strategy Training and Assessment

•DR Test Facilitation and Reporting

Infinite Computer Solutions, IT Project Manager City of Hope, Los Angeles, CA

December 2018 - May 2019

•Business Resilience Consultant and Project Manager

•Managing DR failover Project

•Recovery strategies evaluation (Cost estimates, Vendor Analysis and Task Development for new strategy)

•Recommendations for Oracle replication utilizing (ODA) Oracle Database Appliance procurement and implementation, SQL database replication consulting. Application server DR strategies Site Recovery Manager Bubble Tests. Runbook data collection and documentation.

•DR methodology consulting

Scripps Health, Disaster Recovery Analyst, San Diego, CA

January 2013 - January 2018

•Developed Disaster Recovery Policy.

•Developed BIA, recovery strategy documentation.

•Conducted overall data collection for new disaster recovery plan.

•MS Word and SharePoint documentation.

•Conducted tabletop and full scale rebuild and failover exercises.

•Negotiated with vendors for alternate site arrangements.

•Developed and presented to management DR program updates.

•Developed DR Employee Guide and Wallet Cards.

•Attended many strategy meetings: Change Management, Due Diligence, Technical reviews, and Downtime recaps.

•Provided training to all IS Managers and Directors concerning DR planning.

•Monitored data backup activities electronic and tape vaulting processes.

•Accomplishing work to close all audit findings.

•Cloud Deployment Recommendations/Presentations and Project Management.

•Developed documentation/checklists to approve Cloud Providers for the enterprise.

•Deploying Project Management tools and templates to assist clients to move applications to cloud providers (AWS, Azure, DXC,) for production and disaster recovery.

•Verifying DR Tests as accomplished by vendors providing software running in clouds.

•Developed documentation/checklists to approve Cloud Providers for the enterprise.

•Replication (VSR) and Site Recovery Manager (SRM) Management Experience also leveraging native tools. Traditional vSphere, clusters and stretch clusters.

•Experience with vCenter tools.

•Epic DR Implementation and DR Testing to pass audits.

Continuity Solutions, Inc. Vice President, Columbus, OH

January 1992 - 2023

• Consulting in 2020-2021 with medical supplies company

•Project Manager for the completion of Business Continuity Programs major accomplishments include:

•Hands on consulting for the development of many information technology disaster recovery and corporate contingency planning projects across the USA and internationally in nearly every industry including government.

•Sales, marketing, supervision of employees/contractors, database maintenance, customer and public relations, project quality control, accounts payable and receivables, pc maintenance, stream send, WordPress, telecom and networking installations and many other duties not described.

•Billing agent for SunGard Availability Services.

•Account Management and Recruiting Java, .Net, Unix, Data Warehouse, Systems Administrators.

Crisis Management Inc. Magazine, Account Executive, Dublin, OH

January 1990 - January 1992

•Telemarketing and prospecting

•Marketing research

•Administrating advertising sales for the magazine

•Involved with four (4) annual trade shows, selling booth space and helping attendance

•Increased advertising sales and trade show sales by 100 percent after one year

•Disaster recovery consulting, sales, prospecting

EDUCATION

Disaster Recovery Institute (DRI) 501 course completion 2012

Ohio State University and Columbus State Community College

•Introduction to AS/400, Business Management, Marketing

Graduated from the Scripps Health IT Academy 2014 with ITIL V3

Attended over 40 business continuity and information technology industry events and trade shows as an attendee, speaker or exhibitor

•Attendee and promoter for Crisis Management Inc. Seminars 1990-1992.

•Speaker Disaster Recovery Journal 2016 “Disaster Recovery communications up and down the organization”.

•Speaker for Disaster Recovery Methodology County Auditor of Ohio Conference 1993.

•Speaker Ohio Recorders Association and Ohio Emergency Management Agency Logan Ohio 2009. Speaker Ohio Transit Authority spring 2012.

•Speaker Contingency Planners of Ohio (CPO) Mandatory Education for ADAMH Healthcare Executives April 2010 and presented “Business Continuity Fundamentals” at CPO conference 2012.

•Various State of Ohio and County Technology Conferences Attendee and/or Exhibitor.

•Current member of the Contingency Planners of Ohio and VMware users group

•Recipient of formal education from the following companies Rackspace, AWS, Microsoft, Google, Cohesity, Barracuda, Dell/EMC, TechData, Ecora, Cerdant, Commvault, E-Vault, IBM, Sungard, Data Domain, Inc., F5 Networks, Inc., DotHill, Instor, CNT, Cisco, Symantec, DellEMC, Hewlet Packard, Leggoto, Veritas, LeftHand Networks, VMware, Veeam, Riverbed, Gadzooks, StorageTech, AccuroData, Ontrak DataRecovery, Microsoft, Swtch & Data, Neverfail, PlatformLabs, IngramMicro, Dialogic, CSCI, Iron Mountain, Norman Harris, Strohl Systems, Cyber Communications, VirtualPBX, Computer Associates, GFI Software USA, Xangati, BMS Catastrophe, American Red Cross, Quantum, Netwave, City of Columbus Fire Department, City of Columbus Health Department, Contingency Planners of Ohio, Disaster Recovery Journal, Afcom, State of Ohio Intergovernmental Technology Conference, BICEPP, Contingency Planning and Management, Disaster Recovery Journal and others. Dell / EMC / VMware Experience: Jon has assisted many organizations with the planning to implement recovery solutions in the Dell Unified Computing Environments EMC and Cisco. V-Center/Sphere, Vrealize, Vmax/RecoverPoint, Data Domain, VNX, SolarWinds, XtremIO VBlock, VXRail, VPlex, NAS-Isilon NSX - VSAN, Zerto.

Jon has worked in various roles with the following organizations and in many others.

Commercial Accounts

Abercrombie and Fitch

Acom Solutions, Inc.

Adena Medical Center

Angel Manufacturing

Automobile Insurance Company (AAA)

Blue Cross Blue Shield IL

Boise Cascade Corporation

Bridgestone/Firestone, Inc.

Callaway Nuclear Power Plant

(Ameren Union Electric)

Central Benefits Insurance

City of Hope

CGI Group, Inc.

Corrections Corporation of America

Consumers Guarantee Insurance

Diagnostic Automation

Employee Solutions, Inc.

Emcore Corporation

Express

Dayton Power & Light Co

East Jordan Iron Works

Franchise Finance Corporation of America

Hastings Entertainment

Hamilton Medical Center

Health First

Hill View Retirement Center

Horizon Telephone

ICU Medical

Liebert

Lockheed Martin

Mt. Carmel – St. Ann’s

National Century Financial

North American Nutrition Company

Ohio Valley Electric Corporation

OHM Corporation (Div. Waste Management)

Optum United Health Group

Rockford Corporation

Rockwell Automation

SICOM Systems, Inc.

Scripps Health

Sharp HealthCare

South Dakota Network

Taubman Companies

Tractor Supply Company

Tucson Medical Center

Wooster Brush Company

UC Irvine Medical Center

Xerox (CDR)

Government Accounts

U.S. Department of Agriculture

Columbus State Community College

Ohio State Auditors Office

Attorney General Of Ohio

Ohio Department Of Taxation

Ohio Department of Health

Ohio Dept Of Public Safety

Ohio Education Department

Franklin County Treasurer

Treasurer of State of Ohio

State of Delaware (DTI)

Ohio School Facilities Commission

Louisville Metro Government

Northeast Ohio Regional Sewer District

Columbus Public Schools

City Of Huber Heights, Ohio

City Of Springfield, Ohio

Florida Lottery

Tuolumne County, CA

10% of County Governments in Ohio

City of Dublin, Ohio

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