SW
SHARNEE' N. WOODS-SUMMERS
**********@*****.*** 215-***-**** Darby, PA 19023
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit client needs and return each to optimal quality of life.
Client Advocacy
Case Management
Community Outreach
Referral Coordination
Records Management
Discharge Planning
Crisis Intervention
Conflict Resolution
Annual Case Reviews
Data Entry and Analysis
Patient Needs Assessment
Case Needs Assessment
Intervention Plans
Case Documentation
Organization and Multitasking
Documentation And Reporting
Case Planning
Community Action Agency of Delaware
County, Inc Chester, PA
Case Manager
01/2022 - Current
Adhered to ethical principles and standards to protect clients' confidential information.
Maintained logs and electronic client records following department and agency policies for effective monitoring.
Transitioned clients to different providers based on progress or needs. Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
Coordinated support services and optimized communication between healthcare workers and patients.
Assisted individuals with eligibility for available benefits. Maintained up-to-date case records with case activity status. Advocated for clients by obtaining information regarding treatment options and clinical status.
Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy. Summers Home for Hope Inc
Philadelphia, PA
Chief Executive Officer
05/2018 - Current
Professional adviser for Officers on all aspects of organization's activities Foster effective teamwork between Officers and Executive Director Conduct official correspondence on behalf of Executive Committee Developed operational plan which incorporates goals and objectives that work towards strategic direction
Oversee efficient and effective day-to-day operation
Review existing policies annually and recommend changes as appropriate Provide support to Executive Committee by preparing meeting agenda and Summary
Skills
Experience
supporting materials
Created promotional materials and provided insightful information to social media, websites, and print media to promote and increase membership
Directed contract level program/project management for individual projects
Hire, supervise, monitor, and created reports of new organization programming, staffing, human resources and expense budgets Provided accountability, and fiduciary oversight for public bond. Community Action of Delaware County
Chester, PA
Social Services Support Aide
10/2021 - 01/2022
Participated in staff meetings to facilitate program planning, goal setting and implementation.
Performed hands-on service tasks in assigned areas to successfully fulfill goals and objectives.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Maintained confidentiality of sensitive information and documents. Maintained filing systems, both electronic and physical, for easy document retrieval.
Ordered office supplies and managed inventory to ensure a well-stocked office.
OMNI HEALTH SERVICES INC Upper
Darby, PA
Office Manager
02/2021 - 09/2021
Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands
Manage executives' schedules, calendars, and appointments Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored Assign and monitor clerical, administrative, and secretarial responsibilities and tasks among office staff.
Devereux Advanced Behavioral Health
Wayne, PA
Behavior Therapist
10/2018 - 01/2020
Implemented behavior intervention plans to motivate and help clients reach highest potential.
Maintained objective session notes and accurate records to organize, model and review behavior as well as progress information. Collaborated with cross-functional treatment team to develop and facilitate skill acquisition and behavior reduction assessments to establish care plan. Incorporated Applied Behavior Analysis therapy interventions and techniques to support individuals with autism spectrum disorders. Purdue University Global Lafayette, IN
Master of Science in Applied Behavior Analysis
05/2020
University of Phoenix Philadelphia, PA
Bachelor of Science in Criminal Justice
05/2016
Delaware County Community College Media, PA
Associate of Science in Nursing
05/2010
Education and Training
West Philadelphia High School Philadelphia, PA
High School Diploma
01/2008
Behavior Specialist- 2/17/2015
Cosmetology- 2/7/2008
Professional Counselor- 08/24/2020
Spanish:
Limited
Certifications
Languages