Scrum Master Silver Spring

Desmond Sabum Gwanulla

* ****** ********* ****** ******, MD 20904

Contact #: 240-***-****

***********@*****.***

LinkedIn Prof : linkedin.com/in/desmond-gwanulla-876a93104

CSM, OCA, OCP

As a successful servant leader with proven hands-on experience enabling the dreams of others, I want to join an innovative organization so that my talents and skills in Agile methodologies can be used to remove impediments, add value and improve speed to market.

Summary of Professional Qualifications

Accomplished Scrum Master with proven success delivering large-scale IT projects on time and on budget.

Expert at driving and coaching the adoption and implementation of Agile methodologies, removing impediments and fostering self-management.

Capable of bringing enthusiasm and awareness to projects, keeping teams focused and delivering success in rapidly evolving and dynamic environments.

Hand-picked by executives to turn around underperforming multi-million and highly visible initiatives.

Known for bridging the gap between business and technology in highly complex projects.

Professional Skills Summary

SAFe

Kanban

Scrum

IT Governance in Scrum

Scrum Coaching and Leadership

Infrastructure program management

Backlog Grooming

Risk Management

Database Administration/Management

Service Quality Improvement

Waterfall Methodologies

Team Leadership

SDLC

Customer-oriented

DevOps knowledge

Global Delivery

Problem & Conflict Resolution

IT Outsourcing

Effective change agent

Technology Experience

Rally HP Performance Center DevOps

JIRA ALM VersionOne

SharePoint Oracle Pega

ITIL Experience SOA Technology Transformation Planning

Application& Database Performance Engineering Data Center Migrations

SaaS Requirements Leadership AWS Slack, mural board

Professional Experience

Peraton Chantilly, Virginia MAY 2022 - Present

SR Scrum Master/ Project Engineer (Tech)

A servant leader with experience working closely with Product Owners in product backlog grooming, prioritization, story estimation, management and continues delivery of features.

Facilitate all Scrum Ceremonies (Sprint Planning, Daily Scrum/Stand-ups, Sprint Review/Demo, Sprint Retrospective and Backlog refinement) with excellent conflict resolution skills.

A strong analytical and problem-solving skills, team capacity management and dependency management with high attention to details

Coach agile best practices to scrum masters and scrum teams.

Lead team of scrum master’s and identify areas of improvements for scrum teams.

Provides consultancy and acts as SME on agile principles and leading industry practices.

Strong sense of servant-leadership, listening, observing, and challenging the team to facilitate continuous improvement and delivery of high value products.

Building a community of Agile champions, practitioners and enthusiasts that promotes learning by sharing and collaborating.

Embracing the role of Scrum Master by removing impediments, maximizing the value created by the team and getting things done, whilst always remembering the positive effect of enjoyment/fun in the working environment.

Coached Kanban team members on Agile processes and facilitated planning meetings and retrospectives. Maintained task board and limit WIP.

Manage projects utilizing standard project management tools and techniques.

Worked closely with counterparts in Product Management to align on the vision, program backlog, and roadmap.

Worked closely and daily with Scrum teams to ensure output was aligned with expectations.

Provide training and worked closely with Product Owners in product backlog refinement and continuous delivery of features.

Coach teams to adopt continuous integration and pair programming for knowledge sharing and building quality codes.

Actively contributing to the company’s Agile and lean community through participating in the internal Agile community of practice and scrum master forums.

Lead each team's Agile practice. Facilitate daily scrums, sprint reviews, retrospectives, and planning meetings. Coach the team to higher levels of Agile maturity.

Develop and manage a visual system to track progress of work during sprints and projects.

Provide leadership, direction, and coaching to the team to encourage adoption of good Agile practices.

Bank of America Pennington, NJ April 2021 – April 2022

Sr scrum master/agile methodology coach

Supported multiple software development Agile Scrum teams.

Facilitated team routines such as the daily stand-up, sprint reviews, product demos, team retrospectives and Feature/Story grooming.

Support the team in self organizing and remove obstacles where needed while working closely with external tech teams and Product Owners to execute the business strategy/vision.

Provide support as needed to the RTE and Program Manager to drive continuous improvement.

support as needed for PI planning and communities of practice as well as reporting team status to the Portfolio on a regular basis.

Update program managers with sprint reports such as eazi bi reporting.

Coached delivery teams on continues adoptions / improvement of agile methodologies.

Help with conducting SDM 360 surveys ie agility health checks with different delivery teams .

Bank of America Wilmington, DE July 2019 - Feb 2021

Scrum master/agile methodology consultant/coach

Managed team relationships. coached and supported the program manager. Identified and resolved impediments, tracked progress, facilitated release planning.

Coached teams on Agile practices, delivered high quality tested software with Agile teams.

Worked with the product owner to maintain the product backlog in a way that ensures the project is well defined and the team can continually advance forward on the project at any given time.

Managed quality objectives, regulatory requirements, schedules, and program risks and made decisions based on business objectives.

Working with the system, subsystem/platform and service leadership teams to deliver quality products on time, within budget and with the necessary features.

Coached and helped in knowledge transfer for Scaled Agile Framework (SAFe) development practices.

Facilitated both Scrum of Scrums (SOS) and community of practice (COP) for Scrum masters and the program.

JP Morgan Chase, Wilmington, DE Oct 2017 – March 2019

Scrum Master/Agile Methodology Consultant

Collaborated across a global technology team to develop.

Implemented and evolved Agile processes, adapt tooling and culture to support the rapid adoption of SAFe and Scrum across the enterprise.

Collaborated with vendors and stakeholders providing Agile technology solutions to the global IT organization. Organized and facilitated release and sprint planning, participated in the Scrum of Scrums, facilitated backlog grooming, retrospectives, and daily stand-ups. Defined, socialized, and implemented an internal control process to integrate Scrum and IT Governance in global technology divestitures.

Blue Cross Blue Shield of North Carolina, Durham NC Apr 2016 – Oct 2017

Scrum Master

Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings. Mentored and coached junior scrum masters.

Lead executive daily stand-ups, removed impediments, managed the release planning and retrospective process along with Product owner and DevOps Engineers, facilitated backlog grooming and Fibonacci estimation for three Scrum Teams.

Empowered teams to self-organize and grow cross-functionally. Responsible for leading Scrum of Scrums.

John Deere, Moline, IL – Contract through Beta Consulting Services Apr 2014 – Mar 2016

Scrum Master – Business Applications Performance Engineering Team

Scrum Master for the performance engineering team.

Initiated and lead the metrics reporting improvement effort for performance validation cycles across multiple releases.Coached team members on the use of TFS, which resulted on metrics accuracy improvements.

Responsible for removing impediments and working with other scrum masters in the IT organization to identify and plan sprints, address dependencies and risks within the Epics, Features and User stories.

Managed the performance engineering team backlog.

Conducted planning and lead retrospectives.

Lead the development and implementation of performance optimization solutions for new and existing technologies in collaboration with development, infrastructure and business leaders.

Amerisource Bergen, Philadelphia, PA Oct 2012 – Feb 2014

Scrum Master - Quality Team

Collaborated with c-level leadership and directors to identify opportunities for improvement in the Scrum process.

Actively worked with cross-functional teams to identify risks and develop strategies to address them.

Successfully developed, implemented and managed the second level production support response process addressing product defects discovered in production.

Successfully integrated the customer service escalation process with the Scrum methodology.

Lead the development of the product QA metrics framework under scrum.

Worked in cross departmental initiatives in support of infrastructure improvements.

AETNA Indianapolis, IN Sep 2005 – Apr 2009

Oracle Database Administrator

Responsible for leading the requirements management process for the Affordable Care Act (ACA) across the organization.

Developed user stories and worked directly with other product owners, system engineers, program managers, developers, testers, and customers to define features and technical user stories as the regulatory requirements for the ACA suddenly changed.

Worked closely with counterparts in Product Management to align on the vision, program backlog, and roadmap.

Worked closely and daily with Scrum teams to ensure output was aligned with expectations.

Worked with a diverse set of contractor and government personnel to track, manage, and resolve technical issues.

Designed and implemented the requirements management process to comply with the data delivery requirements established by the Center for Medicare and Medicaid (CMS).

Education

UNIVERSITY OF YAOUNDE -Bachelor of Science in Business Administration

SCRUM ALLIANCE –Certified Scrum Master

Professional Affiliations

Certified Scrum Master – Scrum Alliance

Member, AgileDC, Agile Baltimore.

Community Affiliations

Volunteer Coach, Super Delegates FC, Laurel, Maryland

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