Customer Service Data Entry

Connie Sossman Frye

home - 912-***-****

*************@*****.***

Professional Profile

A highly organized and detail-oriented professional with over 47 years experience in a fast paced environment demonstrating the ability to handle a diversity of responsibilities simultaneously. Strong background in the small loan industry . Stella customer service, office and management skills. Possesses the highest degree of integrity, supported by a flawless record of maintaining confidentiality. Adaptable to changing situations. Professional appearance, positive attitude with well-developed managerial skills that adapt easily to new concepts and responsibilities. Trained employees to become managers of other finance companies. Helped customers with concerns and problems they may have. Listened to them with complete understanding and guiding them. Relevant Experience

Star Finance Company, Inc.

October 1978 to April 2024

Manager of a multi-million dollar Finance Company

Supervisored 2 other Finance Companies

Proficient in Data Entry. Taking payments, taking loan applications and processing them. Pulling the credit bureau file and checking all the customers credit.

Calling past due accounts. Mailed past due notices as well as sending text messages and e-mails. Filed all suits and garnishments as well as represented 3 Finance Companies in court. Made sure all cash drawers were in balance and made up daily deposits. Did payroll and recorded, in computer as well as recorded payroll taxes to the State of Georgia. Made payroll reports for the owner, as well as C.P.A. Ran Daily Reports as well as Monthly Reports. Made sure Monthly Reports were in balance. Sent Monthly Reports to owner and C.P.A.. Held staff meetings every week. Credit Insurance License with LOTS Insurance Company, Registered with the Georgia Department of Banking and Finance. Registered with Georgia Industrial Lenders Association. Surety Bonded with Remer-Lane Insurance Company. Notary Public, Background check with the State of Georgia. EDUCATION:

GRADUATE OF SAVANNAH HIGH SCHOOL IN 1969

ARMSTRONG STATE COLLEGE SAVANNAH GEORGIA FROM

JULY 1969 THRU 1972

Associates degree in Business Management, Accounting and Bookkeeping. Psychology and Criminal Justice, Nutrition OATLAND ISLAND EDUCATIONAL CENTER FROM

OCTOBER 1975 THRU APRIL 1978

Photography

references available upon request

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