Pharmacy Technician Prior Authorization

LE

LINDA EZELL

************@*****.*** 864-***-**** Spartanburg, SC 29651

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Regulatory Compliance

Medication Dispensing

Order Verification

Workflow Optimization

Supporting Pharmacy Operations

Insurance Verification

Team Collaboration

Conflict resolution techniques

Problem-Solving Skills

Troubleshooting Malfunctioning Equipment

Actalent Spartanburg, SC

Prior Authorization Pharmacy Technician

11/2023 - Current

Verified patient demographic and insurance information to ensure accuracy of prior authorization requests.

Performed data entry in pharmacy software system to enter prescription orders, patient profiles, and prior authorizations. Reviewed physician's office notes for medication history and allergies to ensure safety of patients.

Conducted follow-up calls with physicians' offices regarding incomplete or missing information on prescriptions.

Interpreted health plan benefits and coverage requirements related to prior authorization process.

Researched drug formularies as well as therapeutic alternatives when needed during the authorization process.

Omnicare, A CVS Health Spartanburg, SC

Pharmacy Technician

07/2018 - 11/2023

Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.

Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.

Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.

Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.

Checked expiration dates on medications to ensure that only unexpired products were dispensed.

Assisted in training new employees on pharmacy procedures. Teamed with peers, technicians and pharmacists to prioritize and complete orders.

Cleaned and maintained equipment or work areas according to prescribed methods.

Ingles Supermarket Spartanburg, SC Performed data entry for patient profiles, billing information and Summary

Skills

Experience

Pharmacy Technician

01/2017 - 07/2018

prescription orders into the pharmacy software system. Provided customer service to patients by answering questions about medications and health-related topics.

Verified accuracy of medication labels before they were dispensed to customers.

Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Checked expiration dates on medications to ensure that only unexpired products were dispensed.

Organized work areas so that everything was easily accessible when needed.

Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system. Virginia College Spartanburg, SC

Pharmacy Technician in Medication

04/2018

Barber-Scotia College Concord, NC

Some College (No Degree) in Mathematics And Computer Science Education and Training

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