Cyber Security Customer Service

Patrick Komar

Swartz Creek, Mi *********@***.*** 810-***-**** patrick-komar-19226a271

cyber-security analyst

Motivated Cyber Security enthusiast displaying proven leadership abilities and excellent communication skills. Enthusiastic about contributing my expertise to fortify your organization's defenses. Currently honing skills in network monitoring and support, along with a comprehensive understanding of cybersecurity technologies, acquired through immersive, simulation-driven training in a hands-on cybersecurity program. EDUCATION

University of Michigan, Swartz Creek February 2023-Febuary 2024

Cyber-Security

Courses: Selected coursework (three to five areas that best align with your career goals)

Baker College Flint, Michigan

Cyber-Defense

CERTIFICATION & SKILLS PROFILE

Operating systems: Microsoft windows 10 and 11, and Linux operating system (Kahli)

Networking: Computer networking, VPN, Firewalls, Vlan, Sub-Netting, Static and Dynamic

Programming languages: Python for security, and Linux Security

Tools: Ethical hacking, digital forensics, Advanced manufacturing, Cyber infrastructure, and Technology, Wireshark, cisco packet tracer, open vpn and pfsense

Security management: Cloud Security, Linux security, network security, and digital forensics and incident response

CERTS- CISSP, CISA, and PMP

PROFESSIONAL PROJECTS

Cybersecurity Labs & Projects TDX ARENA February 2023–February 2024

Include a one-sentence overview of the program.

● Set up a wide area network for a mock bank that included several LANs partitioned into VLANs; configured all

network devices and endpoints to communicate with the entire WAN.

● Designed IP address scheme for number of subnets as needed and assigned Ipv4 addresses; implemented

VLANs and Trunk to network and devices. Secured Switch physical ports and configured OSPF.

● Configured ACLs to prevent guest access to selected servers and initiated security settings for network devices

secured privileged mode, encrypted passwords, configured MOTD banner. Configured SSHv2 services.

PROFESSIONAL EXPERIENCE

USPS, Fenton, Michigan 05-1994 - 07-2023

Distribution clerk

Worked as lead clerk for the Fenton Post office for 28 years.

●Worked on the front window in customer service.

●Was also lead clerk for a team of ten to distribute the mail to the carriers.

●I was responsible for organizing my crew to get the flats, letters, parcels and accountable around by the deadline.

●I was also part of the IT and customer service as well as being the distribution clerk.

●My duties were as followed

●Troubleshooting and resolving technical issues with computer systems, soft

●ware applications, hardware devices, and network infrastructure

●Providing technical assistance and support to end-users and organizations remotely (via phone, email, or chat) or in-person

●Diagnosing problems, identifying root causes, and implementing solutions to restore functionality and minimize downtime

●Offering guidance and training to end-users on how to use computer systems, software applications, and IT tools effectively

●Creating user documentation, manuals, and training materials to assist users in understanding and utilizing IT resources efficiently

●Installing and configuring computer systems, hardware, and software

●Maintaining and updating IT systems, including hardware and software upgrades

I also have experience in Migrating windows 8 to windows 10 while working for USPS

Military Service

US MARINES 05-1990 - 11-1990

●Basic training

● Infantry

●Disabled veteran

●

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