Warehouse Associate Customer Service
Resume:
Mark Funderburk
Warehouse Associate
Suitland, MD 20746
************@***.***
Versatile and results-driven professional with comprehensive experience in warehouse optimization, inventory control, and expert-level barbering services. Proven track record of excelling in fast-paced environments, delivering top-tier customer service, and driving operational efficiency. As the Owner of Supreme Kutz Studios, I have honed my leadership, business acumen, and community engagement. Seeking a position that will leverage my diverse skill set in warehouse management or barbering within government, private sector, or contract-based environments. Authorized to work in the U.S. and open to relocation.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Volunteer Barber, Marketing Director, and Inventory Manager Capetown DMV Non Profit Organization-Washington, DC August 2022 to Present
Provide free haircut services to underserved communities, positively impacting the well-being and confidence of participants during various community events. Oversee inventory management, ensuring accurate tracking, preparation, and procurement of supplies necessary for smooth event operations.
Lead marketing initiatives, enhancing community engagement through social media, promotions, and creative media strategies that drive awareness and participation. Licensed Barber
Supreme Kutz Studios-Clinton, MD
2021 to Present
Deliver high-quality barbering services including precision cutting, shaping, and trimming for a diverse clientele, utilizing advanced grooming techniques and professional tools. Maintain a clean, organized, and sanitary workspace, adhering to state and industry standards to ensure a safe environment for all clients.
Manage studio operations, including inventory control, customer relations, and scheduling, fostering a well-maintained and efficient business.
Amazon Fulfillment Associate
Amazon Warehouse-Beltsville, MD
2022 to 2023
Received and stowed customer shipments with precision, ensuring accuracy in packaging and staging processes.
Operated scanners and warehouse software to track and allocate inventory, contributing to daily operational success.
Adhered to safety protocols and warehouse procedures to optimize fulfillment center productivity and minimize operational disruptions.
Warehouse Associate
1st Team Staffing-Lanham, MD
2018 to 2023
Coordinated the pulling, packing, and staging of orders to ensure on-time delivery. Played a key role in loading/unloading freight and utilizing RFID technology to maintain inventory accuracy.
Contributed to warehouse organization, assembly, and manufacturing processes, demonstrating flexibility in diverse operational tasks.
Warehouse Associate
Prologistix Staffing-Greenbelt, MD
2015 to 2022
Conducted various warehouse duties such as loading/unloading, palletizing, and order picking, while maintaining compliance with safety standards.
Managed stock levels and inventory changes, contributing to seamless daily operations across multiple job sites.
Supply Property Clerk
PRINCE GEORGE'S COUNTY GOVERNMENT-Landover, MD
2013 to 2014
Issued materials and managed deliveries for multiple government agencies, ensuring accuracy in documentation and reporting.
Utilized forklifts and pallet jacks to manage the safe movement of materials within the warehouse and on-site storage.
Inspected and processed incoming shipments while maintaining a clean, organized warehouse environment.
Education
Technical School in Professional Barbering
Hair Academy New Carrollton - New Carrollton, MD
August 2021 to April 2022
Diploma
Oxon Hill High School - Oxon Hill, MD
2004 to 2005
Skills
• Warehouse Operations: Order Picking, Loading & Unloading, Staging, Inventory Management (10+ years)
• Tools: Pallet Jack, Forklift, RF Scanner, Clipper, Scissor & Razor Techniques
• Software: Microsoft Office Suite (Excel, Outlook, Word), Inventory Management Systems
• Customer Service: 5+ years of experience in direct customer-facing roles
• Certifications: Licensed Barber in the State of Maryland
• Safety & Compliance: OSHA Regulations, PPE Usage, Sanitation Protocols
• Additional Skills: Leadership, Communication, Time Management, Adaptability Certifications and Licenses
Barbering License
Additional Information
• More than five years of experience in customer service with a focus on fostering positive client relations.
• Proven ability to adapt to high-pressure environments, set priorities, and meet deadlines effectively.
• Strong interpersonal skills developed through extensive collaboration with diverse teams and clients.
• Adept at working independently or as part of a team to achieve both immediate and long-term goals.
Contact this candidate