Heavy Equipment Customer Service

Jonathan Garcia

**** ******* **. ******, ** *****

702-***-**** ****************@*****.***

PROFILE

Hardworking and reliable candidate with experience in construction, carpentry, warehouse operations, and plastering. Seeking to obtain a position as a Heavy Equipment Operator where my skills, experience, and knowledge can be effectively and fully utilized in the industry. Well experienced and trained but looking to expand my capabilities. Capable of adjusting rapidly to new and challenging situations and working independently and as part of a team to meet time-sensitive deadlines. SKILLS/HIGHLIGHTS

National Certification in Backhoe, and Front-End Loader

Proficient in Skid Steer, Water Truck, and other equipment

Operational techniques, including preventative maintenance and safety procedures of heavy equipment

Knowledge of soils and relative compaction requirements

Introduction to Blueprints / Construction Math

Site Layout and Grading

Operation of sit-down forklifts and box trucks

Excellent nonverbal and verbal communication

Situational and safety awareness

Expertise in plastering and construction labor

CERTIFICATIONS

ADEPT Level I Certification

Heavy equipment certification comprised written and practical examinations focusing on heavy equipment safety, General knowledge of heavy equipment, and Site layout (grades). Equipment focuses: Backhoe and Wheel Loader WORK EXPERIENCE

Finn Chevrolet and Buick, Blythe, CA Mar 2021 - May 2021 Customer Service Representative

Supervised all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety

Introduced customers to service and parts personnel, indicating shop location and hours of operation

Developed and monitored the results of a dealership customer service questionnaire and followed up with all sales and warranty customers within 48 hours to ensure customer satisfaction

Acted as a contact person for any special projects regarding dealership improvements

Adhered to all company policies and regulations to uphold company standards Morgan Corp., Ehrenberg, AZ Jan 2020 - Mar 2021

Assembly Line Worker

Built products on the assembly line according to drawings, instructions, or schematics

Followed established safety and efficiency procedures to ensure that operations run smoothly

Inspected assembled products for any faults or defects and reported incidents, faulty operations, or product imperfections on the assembly line to management

Loaded product pieces slated for assembly onto the line and packing assembled products into boxes for storage

Maintained a detailed record of mechanical repairs and adjustments Club Mud, Corona, CA Mar 2010 - Nov 2015

Plasterer/Laborer

Prepared walls and ceilings for stucco and cement by cleaning, taping, and fixing any holes or cracks

Created a mortar mix to match the particular application, modified it when necessary, and ensured the new plaster matched the consistency and texture of the existing plaster

Coated walls with plaster and go over the undercoat to make sure the final coat is flawless and requires few touchups

Constructed scaffolding so plaster can be applied to ceilings and other hard-to-reach places and re-position it as needed

Adhered to all company and OSHA safety standards and regulations WORK EXPERIENCE

Martin Concrete Construction, Corona, CA Dec 2006 - Feb 2010 Construction Laborer

Utilized both verbal and non-verbal signal equipment operators to facilitate alignment, movement, or adjustment of machinery, equipment, or materials

Dug ditches or trenches, backfill excavations, or compact and level earth to grade specifications, using picks, shovels, pneumatic tampers, or rakes

Loaded, unloaded, and identified building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans and specifications

Assisted in erecting and dismantling scaffolding, shoring, braces, traffic barricades, ramps, and other temporary structures EDUCATION

Heavy Equipment Colleges of America, San Bernardino, CA Feb 2024 Level 1

Backhoe, Basic operational techniques, Equipment operation and maintenance, Heavy equipment safety, Identification of heavy equipment, Introduction to blueprints, Introduction to construction math, Introduction to earthmoving, Orientation to the trade, Site layout / Grades, Skid Steer, Wheel Loader

La Sierra High School, Riverside, CA Jul 2005

High School Diploma

REFERENCES

Available Upon Request

Contact this candidate