Yucapia California *****
***************@*****.***
John Casillas
SKILLS
Automotive bodyshop experience fifteen years. Good with customer service and answering phone calls. Excellent communication and customer service satisfaction. Attention to detail, CCC One knowledge and great CSI reviews from customers. CCC one estimating knowledge. Prep vehicles to industry standards. Knowledge of industry standards and procedures to repair vehicles back to OEM Standards. Paint/Jamb parts using Iwata, Sata spray guns.
EXPERIENCE
ProColor Collision Rialto – Customer Service, Quality Control check, Production, Estimator.
March 2023 – current
.Answer Phones and help customers with questions they may have. Set up appointments.
. Check in vehicles and go over procedures with customers.
. Write estimates for insurance (DRP) and walk ins.
. Check vehicles quality after detail is done such as gaps, color match, orange peel.
. Inspect bodywork and vehicles leaving the paint department before reassemble.
. Delivery of vehicle and going over estimate with customer to answer any questions they may have on repair process.
Sharp Image, Rancho Cucamonga – Parts manager
August 2022 – March 2023
• Answer phone calls from dealers.
• Place order for new parts of vehicles approved by estimate.
• Entering all new parts on arrival into the system.
Lees Auto Body – Automotive Prep.
April 2020 – August 2022
Assist painter with prep on vehicles
Primer vehicles using 3m automotive spray gun using various tips for smooth application.
Mask vehicles to ensure no overspray lands on non painted panels.
Jamb parts as necessary if required by bodyman.
Desert, Victorville - Coach
May 2017 - March 2020
Maintain a positive welcoming environment for all athletes.
Order necessary equipment that is required by the school.
Banh Collision, Fontana — Parts manager, Prep Vehicles, Paint Vehicles
March 2013 - April 2017
Order new and used parts for vehicles in the shop.
Check in all parts and make sure in the computer that all prices match and it’s balanced with a zero and not overcharged to the shop.
Order paint supplies and body shop supplies such as tape, car filler, paper etc.
Prep vehicles to high quality standards and to painter desire.
Paint vehicles using PPG and various techniques to ensure a flawless finish.
Primer vehicles, masking off vehicle and using various techniques to ensure overspray doesn’t land on adjacent panels.
EDUCATION
San Bernardino High, San Bernardino
— Diploma
August 2003 - August 2007, San Bernardino
Graduated from San Bernardino High in 2007 with a GPA of 3.0.
AWARDS
I have been awarded employee of the month numerous times for my hard work. I received a 3m certificate for the body shop of understanding all materials being used.