Customer Service Medical Assistant

Christian Martin

*** ****** **

Baldwin NY *****

347-***-**** / ***********@*****.***

Objective: Highly motivated and goal-oriented individual committed to pursuing a long term career in a professional environment where I will be able to utilize my skills and training.

Experience: NORTHWELL LIJ Great Neck NY 02/20-07/24

Registrar/COB

● Completing, processing and reconciling insurance claim forms/payments.

● Contacting insurance carriers to obtain all information necessary for the

successful billing in the appropriate departments.

● Responsible for obtaining and documenting within the Information System the insurance coverage, procedure & benefit information for all patients in a timely manner via report, web and/or telephonic including calls to the patient, payer & providers, knowledge of CPT coding & ICD-10.

NY PRESBYTERIAN Manhattan NY 06/18-02/20

Registrar

● Admits patients to the Medical Center and provides regulations and policies such as Patient Bill of Rights, Health Care Proxy, etc.

● Obtaining and verifying insurance information, demographics and insurance information.

● Processing death certificates.

TIME WARNER CABLE Queens, NY 06/08-09/17

Billing Operations Analyst

● Utilize superior product knowledge skills to educate and retain customers.

● Provide billing information and customer service.

● Facilitate change request tickets from end users that require specific house values to be updated on existing accounts.

Education: BRAMSON ORT COLLEGE Forest Hills, NY 2008

Major: Medical Assistant Achieved: Associate in Medical Science

Skills: Clinical Office Procedures and Medical Office Administration

Microsoft Office, Word, Excel and Windows

Teletracking, Health Pay, Advanced Internet Skills, Email Capacities, Eagle, All Scripts Reference: Upon Request

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