Low Voltage Customer Relations
Resume:
Adegu John Kwabena
P R O F I L E Professional Summary
Detail-oriented and highly skilled electrical technician with extensive experience in underground cable jointing, distribution pillar management, and both high and low voltage systems. Proven track record in maintaining and upgrading electrical infrastructure, ensuring network reliability, and adhering to stringent safety standards. Strong problem-solving abilities complemented by effective communication skills for managing customer relations and technical documentation. Dedicated to enhancing operational efficiency and safety in power distribution systems.
E D U C A T I O N
2012-2015
HND: Electrical/Electronic
Engineering
Accra Technical University
2009-2011
Electrical Network Operation
Electricity Company of Ghana
Training Centre
2001-2004
Electrical Engineering
Technician 1 & 2
St. Paul Technical School
E X P E R I E N C E
Foreman 2009– Date
Electricity Company of Ghana
• Underground Cable Jointing: Expertly perform the installation, maintenance, and repair of underground electrical cables, including splicing and jointing to ensure optimal connectivity and system integrity.
• Distribution Pillars Management: Inspect, maintain, and upgrade distribution pillars, ensuring efficient power distribution and addressing any operational issues to enhance network reliability.
• Pole Erection and Line Stringing: Install and position electrical poles, string lines between poles, and ensure proper tension and security for safe and reliable power distribution.
• Network Maintenance: Conduct comprehensive maintenance on the electrical distribution network, including underground sections, to identify and resolve faults and ensure continuous service.
• High and Low Voltage Systems: Manage both high and low voltage electrical systems, performing installation, testing, and troubleshooting in adherence to safety regulations and operational standards.
• Customer Relations: Communicate effectively with customers, addressing their concerns, providing service updates, and ensuring high levels of satisfaction through professional and responsive support.
• Safety Compliance: Ensure all tasks are performed in accordance with safety regulations and industry standards, including the use of appropriate personal protective equipment and adherence to safe work practices.
• Technical Documentation: Maintain accurate records of work performed, including detailed reports on maintenance activities, repairs, and inspections to support operational efficiency and regulatory compliance.
Accra -Ghana
*********@*****.***
Language: English
T R A I N I N G / W O R K S H O P S
• Electricity Company of Ghana LTD
Multi-skilling Training (Dec 2023)
• REPL International LTD: Heat Shrinkable Cable
Accessory systems; Installation of Cross
Bonding straight Joint and Earthing Kit for I-core XLPE armoured Cabel up to 36kV
R E F E R E N C E S
Mr. Norbeh Yebi
Electricity Company of Ghana
Legon- Ghana
+233-**-***-**** / +233-**-***-****
Elijah Azure
Electricity Company of Ghana
Regional Yard
Jennifer Mills
University of Ghana Medical School
Korle Bu
+233-**-***-**** / +233-**-***-****
S K I L L S
• Underground cable jointing
• Distribution network
maintenance
• Pole erection techniques
• High voltage systems
• Low voltage systems
• Customer service excellence
• Technical problem solving
• Safety compliance
adherence
• Infrastructure installation
expertise
• Technical documentation
management
Contact this candidate