Security Guard Customer Service

Tyquaisah McLean

*** **** ***

Newark, NJ *****

Phone: 973-***-****

E-Mail: *********@*****.***

Professional Summary

Skills

Employee training

Customer service

Cash register operation

Patrol buildings

Training

Verbal communication

Experience

November 2021 to May 2024

Omni-Serv Newark Airport, New Jersey

Security Guard escort service

Job duty requirements are to escort multiple company employees from different locations within the Newark airport in which access is controlled by the security guard to handle any contract or project of persons and property in accordance with federally approved airport security

August 2021 to December 2021

Allied Universal Fairfield, New Jersey

Security Guard

Patrolled interior and exterior locations to detect signs of intrusion and deter unauthorized entrance.

Verified scheduled locking and unlocking of doors and physical entrances to secured buildings.

Authored reports on daily activities to support legal record-keeping and loss prevention tracking.

Responded to medical emergencies by administering basic first aid and contacting emergency services personnel.

January 2018 to March 2020

HMSHost Elizabeth, New Jersey

Cashier Team Lead

Reconciled excess cash on hand to maintain security standards and prevent losses.

Listened to customer complaints, resolving most issues and escalating complex concerns to assistant manager for resolution.

Kept drawer currency sorted, wrapped, and organized.

Managed checkout area and observed customer and cashier interactions, intervening to resolve disputes or provide information.

Education

Sept 2014 - June 2018 Central High School Newark, Nj

High School Diploma

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