Customer Service Order Management

AA

ARNALDO ALFARO

******.*******@*****.*** 941-***-**** Sarasota, FL 34239

High-energy [Job Title] skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Supply Restocking

Safe Food Handling

Beverage Preparation

Order Management

Guest Engagement

Special dietary requirements

Sales Techniques

Strong Work Ethic

Exceptional customer service

Dining crew workflow optimization

Check payment processing

Item promotion

Lido Beach Resort Sarasota, Florida

Banquets Captain Server Bartender

06/2017 - Current

Greeted guests and provided menus.

Provided excellent customer service to ensure satisfaction. Assisted in training new servers.

Going over upcoming events to insure everything goes as planned. Training new banquet employees.

Hiring new staff

Help make a schedule for employees

Helping GM with upcoming events.

Checked food before serving it to customers.

Took orders from customers accurately and in a timely manner. Prepared drinks according to standard recipes.

Lalos Torres Sarasota, FL

Assistant for Remodeling Homes

06/2015 - Current

Indoor and outdoor updates to homes.

Updated cabinets and flooring.

Waterfalls

Tiki bars outside

Listen to what was needed to be done.

Frances events downtown sarasota

Sarasota, Florida

Captain of Events

02/2015 - 06/2017

Speaking to clients about their upcoming events

Reading over all Bo's and understanding what needs to be done Working with my team to insure everyone understands what they need to get done for the event.

Working on everyone's schedules

Being a positive and always energetic to have a great event with my team. Summary

Skills

Experience

Gastrotour Lima Peru

Study To Become A Chef in Culinary Arts

02/2005

Mártir Jose Olay Peru

High School Diploma

Education and Training

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