Emmanuel Villarin
Licensed Security Guard
*********@*****.***
Los Angeles, CA 90019
Summary
Seeking to obtain a full-time position where I can interact with customers to provide information in response to inquiries about products and services, as well as handle and resolve any complaints.
Skills
Security surveillance, Fire alarm protocol, problem-solving, team oriented, attention to detail.
Work Experience
Lead Security
Scorpion Services Inc. Los Angeles, CA
December 2023
Upscale residential living DTLA,
Monitoring CCTV.
Foot patrol with detex.
Working numerous properties, different day of the week.
Customer service.
Problem solving.
Observe and report.
Security Professional
SECURE NET ALLIANCE - Burbank, CA
March 2023
Lorenzo upscale student living,
● Foot patrol exterior of property at beginning of shift.
● Reporting any damages, relocating trespassers.
● Train new hires.
● Dispatching guards to assign post.
● CCTV camera surveillance of 200+ views.
● Knowledge of fire alarm procedure.
● Assisting residence with after hours lockout, verifying on system, to confirm actual residency.
● Creating work orders for damage property.
● Towing unauthorized vehicle parked without valid permit.
● DAR and pass downs at end of watch.
Event Security Guard
Contemporary Services Corporation - Los Angeles, CA
October 2022 to Present
● Assisting guest with questions and concerns.
● Check guest as they are coming into the event.
● Searching assign areas, greeting guest assisting in hostile situations and first aid, protecting guest and performers during event.
● Enforcing venue policies and procedures.
● Answering questions resolving complaints giving directions.
● Safeguarding the premises to create a safe and fun environment for all guests, staff and performers.
● Exhibit and maintain a professional demeanor when interacting with others, especially during stressful situations.
Education
Hollywood High School Diploma.