Customer Service Agent
Resume:
Angela Whitaker
Gallatin, TN *****
***********@*****.***
I have many years of experience work as a Phlebotomist Technician II and as Certified Phlebotomist I worked at American Red Cross as Phlebotomy Technician II for over 5 years. I have also had extensive training and is now a have renewed my Certified Phlebotomist Technician through the National Healthcareers Association. I am CPR and AED Certified by American Heart Association at Volunteer State Community College.
Work Experience
Customer Service Agent
AGI Nashville International Airport BNA-Nashville, TN January 2024 to Present
Customer Service Agent
American Airlines-Nashville, TN
November 2023 to December 2023
Education
Clinical Medical
Volunteer State Community College - Gallatin, TN
Technology
college in Phlebotomy - Nashville-Davidson, TN
High school diploma or GED
Skills
• Vital signs (10+ years)
• Front desk (10+ years)
• Vital Signs (10+ years)
• EMR systems (5 years)
• Phlebotomy (10+ years)
• Hotel experience (10+ years)
• Public relations (10+ years)
• Cash register (10+ years)
• Laboratory Procedures (8 years)
• Guest services (10+ years)
• Phone etiquette (10+ years)
• EMR Systems (2 years)
• Computer networking (10+ years)
• Physiology Knowledge
• Patient Care (10+ years)
• Venipuncture (10+ years)
• Medical Office Experience (10+ years)
• Customer service (10+ years)
• Hospitality (10+ years)
• Documentation review (10+ years)
• Typing (10+ years)
• Laboratory experience (10+ years)
• Experience Administering Injections (10+ years)
• Medical terminology (10+ years)
• Cash handling (10+ years)
• Anatomy Knowledge (10+ years)
• Clerical Experience
• Clerical experience
• Triage (10+ years)
• Anatomy knowledge (10+ years)
• Customer service (10+ years)
• Front desk
• Hospitality
• Guest services
Certifications and Licenses
AED Certification
Certified Phlebotomy Technician
Driver's License
CPR Certification
Assessments
Work style: Reliability — Proficient
March 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
May 2024
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Clean Airplanes and security inspection
Contact this candidate