Donna Andres
C.N.A
Bloomington, IL *****
************@*****.***
Dedicated and self motivated medial and customer relations professional with diverse medical experience, administrative support and clerical experience, strong work ethic and desire to best utilize professional abilities to positively contribute to a reputable employer. Certifications and Credentials
Certified Nursing Assistant
Medical Assistant
Authorized to work in the US for any employer
Work Experience
C.N.A Supervisor, Rehabilitation Aide
Arcadia Care - Bloomington, IL
November 2014 to Present
Responsibilities
Care for the disabled and elderly.
Cleaner and Painter
Class Act Realty - Bloomington, IL
2009 to Present
Current
Clean, sanitize, repair and paint apartments and homes for new tenants.
Image Operator
State Farm Insurance Company - Bloomington, IL
April 1998 to November 2009
Call center customer service, data entry, claims and underwriting research, scanning and processing documents as needed.
Certified Nursing Assistant
Asta Care Center - Bloomington, IL
1994 to 1998
Performed direct patient care aimed at increasing the comfort, psycho, social, spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
Education
Medical Assistant
Bryman College - Oak Park, IL
1988
High School Diploma in General Studies
Bloomington High School - Bloomington, IL
1981
Skills
• Alzheimer's Care
• Caregiving
• Dementia Care
• Patient Care
• Senior Care
• Hospice Care
• Home Care
• Vital Signs
• Nursing
• Medical Office Experience
• Computer skills
• EMR systems
Certifications and Licenses
CPR
Certified Nursing Assistant (CNA)
Driver's License
BLS Certification
Additional Information
Key Skills
Dementia and Alzheimer's Knowledge
Hospice care provider
Prioritizing and multi-tasking
Compassionate caregiver
Charting expertise/knowledge of basic computer skills/data entry Excellent interpersonal and customer service skills