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Human Resources Customer Service

Location:
Las Vegas, NV
Salary:
20
Posted:
December 01, 2024

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Resume:

Alysia L. Cunningham

**** ******** ******

Las Vegas, NV 89141

216-***-****

*************@*****.***

Summary: Highly competent administrative and accounts payable professional offering 20+ years of comprehensive knowledge and experience supporting C-level executives, including office and money management with an extensive background in financial and supervisory roles.

Accomplishments:

AP/AR

Communications/Customer Service

Data/Order Entry

Event Coordination

Marketing & Publication

Office & Money Management

Organization Development

Payroll & HR

Shipping & Receiving

Strategic Planning

Experience: FedEx Ground Henderson, NV Part-Time Package Handler November 2023 to present

• Lift, scan, and load packages unto trucks for delivery.

• All duties as assigned.

Bird Technologies Solon, OH Accounting Professional/AP March 2022 to October 2023

• Processed supplier invoices - match POs, receivers, and invoices using accounting software.

• Processed weekly EFT/ACH, wire, and check transactions.

• Processed expense reports and credit card statements.

• Researched and resolved supplier discrepancies, receiving issues, and statements.

• Point person for supplier billing issues,

• EOM and EOY reporting.

• Annual 1099 processing.

• Safety Committee Member & Secretary.

• Event Committee Member.

• All duties as assigned.

FedEx Ground Richfield, OH Sr. Operations Administrator QA February 2020 to June 2022

• Perform clerical and administrative functions for all areas in the hub. • Inspect and repack suspicious, damaged, and incorrectly addressed

• Customer Service; Quality Assurance.

• All duties as assigned.

Construction Materials, Inc. (CMI) Cleveland, OH Office Manager / Accounting Professional November 2013 to June 2021

• Accounts payable for all vendors and federal agencies, including response to and resolution of billing issues; Petty cash.

• Assist with bank reconciliations, financials, balance sheets, and withholding taxes.

• Customer Service; Switchboard operations.

• Information Technology coordination.

• Order and monitor inventory flow; Receive and process customer orders.

• Organize and maintain warehouse operations; Warehouse Management.

• Payroll, benefits, and human resources specialist.

• Plan, organize and direct deliveries of sales orders; Shipping & Receiving; Product deliveries using box trucks.

• Preparation of customer invoices, company letters, financial statements, and other documents, using Microsoft Suites and accounting software.

• Provide executive administrative support to company partners, Sales Team and warehouse staff.

• Supervision of summer interns and temporary employees.

Volt Workforce Solutions Independence, OH Executive Administrative Assistant January 2013 to August 2013

• Arranged international and domestic travel arrangements for executives. • Maintained a great deal of confidentiality.

• Managed and maintained executives' calendars and contacts using Lotus.

• Performed general office duties such as administrative support to C-Level executives, ordering supplies and maintaining records.

• Prepared monthly expense reports, invoices, memos, letters, financial statements and other documents, using MS and ERP software.

• Supervised and managed summer intern.

• Supported and trained other administrative staff.

InterContinental Suites Hotel Cleveland, OH Administrative Assistant September 2011 to September 2012

• Arranged meetings, conference calls, trainings, and special events. • Corporate liaison for community work Giving Back” movement. • Identified and assisted with the purchases of office supplies and equipment.

• Prepared correspondence, reports and presentations.

• Provided administrative support to the Hotel Manager for three properties.

California Association of Public Hospitals (CAPH) Oakland, CA Office Manager / Executive Assistant April 2006 to June 2011

• Assistant to CEO/President and office administrative assistant • Board Secretary; Minute taker • AP/AR.

• Designed and managed company website and weekly digest publications.

• Information Technology coordination; Help desk duties.

• Internal & external Meeting and Event Planner.

• Liaison for human resources services; Payroll.

• Managed office expenses; Buyer of office supplies, outside services, etc.

• Marketing and sales assistance as needed for special projects.

• Project and facilities management.

• Receptionist / Switchboard operations.

References available upon request.



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