Customer Service Technician
Resume:
David Ayers
Litchfield Park AZ
85340
Objective: To obtain a full-time position in a fast paced, friendly environment, where I can utilize my experience and knowledge in order to further my career.
Summary of Qualifications:
Nate Certified
Field Experience with Installs and Troubleshooting HVAC systems
Experienced in Diagnostics and Retro Fit
Experienced with both Commercial and Residential
Repairs and Preventative Maintenance Including Swamp Coolers, Furnaces
Own Tools
Computer Experience
Flooring Experience
Professional Appearance
Strong Communication Skills and Customer Service
Clean Driving Record, Reliable and Driven
Available for After Hours and Weekends
Experience:
April 2014 – Present Senior service technician Cool Blew inc
December 2011 – Present Field Service Technician Excel, Wickenburg, AZ
Primary duties include meeting with customer’s on a daily basis to troubleshoot issues, including minor plumbing, electrical, swamp coolers, furnaces, and HVAC. Responsible for ensuring parts are order and received in a timely manner. Maintain a high level of customer service to ensure customer satisfaction. Working with less experienced technicians to properly diagnose calls
January 2010 – October 2011 Maintenance Technician Econo Lodge, Cortez, CO
Duties include but not limited to, minor plumbing, electrical, appliance repair, swamp coolers, furnaces, and HVAC, and troubleshooting issues on a daily basis. Ensuring work orders are completed in a timely manner. Work closely with Operations to ensure all equipment has a current preventative maintenance program in effect.
March 2000 – July 2010 Flooring Installation Owner/Operator, Cortez, CO
Responsible for all aspect of day to day operations including, installation of flooring, sales, customer service, problem solving, coordinating installs, budgeting, accounting, material ordering and tracking, sales up, marketing, and general office duties.
References: Available on Request
Contact this candidate